Accounts Receivable Supervisor_Mandarin

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time 10,000 - 13,000 per year

Position: Accounts Receivable – Japanese & Mandarin Speaker

Salary: Up to RM 13,000

Language: Japanese (JLPT N1/N2 preferred)

Experience: Minimum 2 years in Accounts Receivable

Work Schedule:

  • Time: 9am to 6pm OR 10am to 7pm

  • Mode: Work from Office (No hybrid option)

  • Location: Avenue 5, Tower 6, Bangsar South

  • Working Days: Monday - Friday

Key Responsibilities:

Cash Application

  1. Download bank statements and perform daily work allocation to the team

  2. Review and apply the cash/credit flow into the system against invoice/debits which is not

automatically applied by the system itself

  1. Research and resolve unidentified & unapplied payments

  2. Research and respond to generic mailbox queries

  3. Update Cross entity payment trackers

  4. For language dependent cases update Trackers and work with language enabled delivery centers for closure

  5. Handle Bad debt recoveries

Customer Master / Credits

1.Research and Setup/Update/edit customer accounts in the System

2.Follow up with the requester/customer for discrepancy

3.Complete the task and respond back to the stakeholder via email

Overall

1.Coordinating with external clients and internal stakeholders via email to resolve the issues

  1. Adhere to Month End Closer/Year End Closer timelines

  2. Explore for continuous process improvements and share best practices across teams

  3. Contribute to team metrics by achieving stated productivity and accuracy goals on a daily

Basis Requirements:


• Minimum 2 years of relevant AR experience


• Strong attention to detail and accuracy


• Excellent communication skills in required language (Japanese or Mandarin + English)


• Experience with ERP systems (SAP / Oracle) is an added advantage

Additional Notes:

  • Business operates as usual on public holidays

  • Employees working on public holidays will receive paid public holiday rates


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