Merchant Relationship Manager
7 days ago
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
The role will be responsible to work with CFS, Merchant team to acquiring new merchant and to grow merchant sales from different channel within the assigned portfolio.
This includes:
Focus on merchant account acquisition, bring in New-To-Bank (NTB) merchant account to increase the none-GE merchant segment.
Manage an assigned merchant portfolio by building good merchant relationship and prevent attrition.
Work with Card Usage Team on marketing promotion by solicit marketing offers.
Involve in Bank's on-going project initiative for new business channel or system enhancement.
Involve in Bank's on-going compliance activities like Merchant High-risk review, Third Party Service Provider Review, merchant site-visit.
Having a merchant background is an advantage; at least 5 years of experience in Account/ Client Management, Business Development or Partnership.
Good stakeholder and team player to achieve outstanding results.
Excellent communication, negotiation and presentation skills. Comfortable with middle to senior-level negotiations.
Ability to derive and convey actionable insights from data and research.
Enthusiastic and effective problem solver.
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
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