Group Technical Support/Technician
1 day ago
Job Description
- Provide installation, setup, and technical configuration service of company products to internal and external customers.
- Manage all technical issues of company products through professional customer service.
- Carry out on-site installation and preventive maintenance briefing.
- Repair faulty products through proper diagnosis and troubleshooting.
- Liaise with suppliers to resolve product issues.
- Communicate with the team, suppliers and customers through email, phone calls, messages, and WhatsApp.
- Record daily activities and submit them to the Head Of Department before the deadline.
- Doing product briefings to the relevant team members and advising the team on product accessories needed.
- Produce service and complaint reports.
- Assist in product technical documentation.
Job Requirements
- Candidate must possess with minimum Certificate/TVET in Plumbing/Electrical or in any related field.
- At least three (3) years of working experience in the related field is required for this position.
- Hands on experience in Plumbing, Sanitaryware, Electrical and water dispenser installation.
- Exposure to plastic manufacturing, especially in kitchen and bathroom products is an advantage.
- Applicants must willing to work in Semenyih Hi-Tech.
Job Type: Full-time
Pay: RM2, RM4,000.00 per month
Benefits:
- Health insurance
Application Question(s):
- What is your expected salary?
Experience:
- Plumbing: 2 years (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
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