sales advisor

1 week ago

Kampung Baharu Nilai, Negeri Sembilan, Malaysia MR ABSORBER SEPANG Full time

We are looking for a customer-oriented Sales Advisor to join our team. The role involves assisting customers with their vehicle service and repair needs, promoting workshop services, and ensuring a smooth customer experience. The ideal candidate is personable, sales-driven, and knowledgeable about automotive services.

Key Responsibilities

Customer Service & Sales:

  • Greet customers and provide a professional, friendly service experience.
  • Identify customer needs and recommend appropriate vehicle services, repairs, and maintenance packages.
  • Ability to create a promotional video will be an advantage.

Explain technical details of services and repairs to customers in a clear and simple manner.

Sales Promotion:

  • Promote workshop services, spare parts, and special offers.
  • Upsell additional products and services based on vehicle inspections or customer inquiries.
  • Meet or exceed sales targets and objectives set by the workshop manager.

Job Scheduling & Coordination:

  • Coordinate with mechanics and workshop staff to schedule and prioritize jobs efficiently.
  • Keep customers updated on job progress and delivery timelines.

Invoicing & Payment:

  • Prepare accurate job estimates and invoices for services rendered.
  • Handle customer payments and maintain records of transactions.

Customer Retention:

  • Build and maintain strong relationships with customers to ensure loyalty and repeat business.
  • Collect customer feedback and address complaints or concerns promptly.

Administrative Duties:

  • Maintain detailed customer and vehicle service records.
  • Track inventory levels for frequently used parts and report shortages.

Compliance & Standards:

  • Ensure that all services comply with workshop quality and safety standards.
  • Follow company policies and industry regulations.

Job Types: Full-time, Permanent, Internship, Fresh graduate, Student job

Contract length: 6 months

Pay: RM1, RM3,800.00 per month

Benefits:

  • Free parking
  • Opportunities for promotion
  • Professional development

Work Location: In person

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