Surveillance Admin Assistant

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia YC Capital Group of Companies Full time 40,000 - 60,000 per year

Job Summary:

  • The Surveillance Admin Assistant is responsible for supporting the surveillance and operations team in ensuring a safe, secure, and compliant workplace across all F&B outlets. This role involves monitoring CCTV footage, maintaining surveillance records, preparing reports, and assisting in administrative coordination related to safety and incident management.

Key Responsibilities:

  • Monitor live and recorded CCTV footage to identify and report any suspicious activities, security breaches, or non-compliance incidents within outlets and central operations.
  • Assist the Surveillance Officer/Manager in daily surveillance operations and follow-up actions.
  • Maintain proper filing and documentation of surveillance reports, incident logs, and investigation records.
  • Prepare daily, weekly, and monthly surveillance summaries for management review.
  • Coordinate with outlet managers, HR, and operations teams on investigations or disciplinary follow-ups when required.
  • Ensure all surveillance equipment (CCTV, storage drives, etc.) are functioning properly; report technical issues to IT or vendor promptly.
  • Support administrative tasks such as scheduling, data entry, report preparation, and communication with relevant departments.
  • Maintain confidentiality and professionalism in handling sensitive information and video evidence.
  • Assist in internal audits related to loss prevention, compliance, and safety monitoring.
  • Participate in safety and security awareness initiatives across outlets.

Requirements:

  • Minimum SPM / Diploma in Business Administration, Security Management, or related field.
  • Prior experience in administrative support or surveillance/CCTV monitoring (preferably in retail or F&B industry).
  • Basic knowledge of surveillance systems, data management, and incident reporting.
  • Strong attention to detail and high level of integrity.
  • Good communication and coordination skills (Malay and English).
  • Able to work independently and handle confidential information discreetly.
  • Willing to work on shift or weekend duty if required.

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