Senior Client Servicing Manager

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia CONTENT NATION Full time 90,000 - 120,000 per year

Who are we?

Content Nation is a global, fully-remote digital marketing agency. We're a nation of inventors and innovators, passionate about crafting creative content that engages and builds audiences.

We don't have clients—we have partners. We help our partners reach out to their target audience in innovative and exciting ways, while occasionally sipping on gin or coffee.

Why join us?

  • Fully remote. Unlimited flexibility. Supportive team.
  • Work from anywhere you want (We are 100% remote)
  • Join a global team
  • Your weekends are yours (Weekend work is never expected)
  • Flexible work built on trust
  • We don't count leave days, you take what you need
  • Fun and supportive work environment
  • In-person catch-ups for co-located colleagues
  • Performance bonuses
  • Be part of the company's growth

We want great people that fit into our culture, not just great candidates that fit our job description We also actively encourage applications from traditionally underrepresented backgrounds. As a remote company, our success is built on the power of diversity and inclusion.

Responsibilities Include

  • Primary point of contact for clients, maintaining regular communication to understand their requirements, provide weekly updates and address any concerns promptly.
  • Attend and facilitate (as appropriate) all status meetings, client meetings and client calls.
  • Develop and present comprehensive campaign plans and tacticals, including timelines, define deliverables and manage production/output.
  • Act as a liaison between all internal departments, and the client to ensure a timely completion of projects/ campaigns.
  • Upkeep ClickUp: Maintain and update the project management tool (We use ClickUp internally) with client-related tasks, deadlines, and progress updates.
  • Management reporting

The experienced candidate should have most of the following skills and qualification

  • 7 years of recent related work experience (Agency experience required)
  • Able to attend on site meeting, when necessary
  • Organized, extremely detail-oriented, and thorough
  • Good verbal and written communication skills
  • Ability to multitasks across projects and come up with solutions
  • Meeting preparedness and ability to troubleshoot issues effectively
  • Ability in BM copywriting is an added value

  • Senior Executive Client Servicing

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time 120,000 - 200,000 per year

    About the roleWe are seeking a talented and driven Senior Executive to join our Client Services team at iCIMB (Malaysia) Sdn Bhd, Kuala Lumpur. As a Senior Executive, Client Services you must be able to demonstrate strong stakeholder management skills and possess proven experience in engaging effectively across various levels. Proficiency in Microsoft Excel...

  • Client Services Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cushman & Wakefield Full time 30,000 - 60,000 per year

    Job TitleClient Services Manager (Commercial Fit Out Projects)Job Description SummaryJob DescriptionKey Responsibilities:Develop and execute business development strategies focused on commercial fit-out projects.Identify new market segments and client opportunities (corporate offices, retail, hospitality, etc.).Conduct market research to stay ahead of...

  • Client Service Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Bank Full time 60,000 - 120,000 per year

    Job ID: 41450Location: Kuala Lumpur, MYArea of interest: OperationsJob type: Regular EmployeeWork style: Office WorkingOpening date: 6 Oct 2025Job SummaryTo manage the Cash Client Service operations in Cash GBS in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated...

  • Client Service Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time 120,000 - 240,000 per year

    Job SummaryTo manage the Cash Client Service operations in Cash GBS in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.To manage daily operations to achieve service quality by meeting / exceeding service...

  • Client Service Manager

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HMI Managed Healthcare Full time 60,000 - 80,000 per year

    Job DescriptionYou will be part of the Client Servicing team, providing both Sales and Administrative support to the Client Relationship team. Your responsibilities will include, but not limited to, the following:Manage a portfolio of clients and ensuring high client retention rateAddress inquiries from Clients, Insurers, and BrokersAttend meeting with...

  • Client Service Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time 900,000 - 1,200,000 per year

    Company:MMC CorporateDescription:We are seeking a talented individual to join our MMB National Team at MERCER Malaysia. The MMB Multinational Team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia; this includes being a central point of contact and providing strong strategic advice on...

  • Client Services

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia StashAway Malaysia Sdn Bhd Full time 60,000 - 120,000 per year

    About JobStashAway is a leading digital wealth management platform that empowers individuals to invest intelligently. We are committed to providing exceptional customer service and support to our clients. We are seeking a highly motivated and experienced Client Service Subject Matter Expert to join our growing team. As a key member of the Client Service...

  • Client Services Specialist

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Axi Full time 30,000 - 60,000 per year

    Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.Who We Are.Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with...

  • Head of Client Private Services

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Robert Walters Full time 120,000 - 240,000 per year

    This leading banking institution is seeking a visionary Head of Private Client Services to elevate the Bank's wealth and client service strategy across its high-net-worth and mid-market segments. This role is ideal for a seasoned leader with a proven track record in private banking or wealth management, capable of driving client satisfaction, team...

  • Client Manager

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BSI Group Full time 60,000 - 120,000 per year

    Great that you're thinking about a career with BSIAbout the roleWe have key positions available for this role as a Client Manager to build a strong team of professionals at a country level.Applicants will be part of a dynamic team of specialist involved to deliver various types of training courses and auditing related to Information Security & IT Service...