Sales Development Representative

4 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Malaysia Full time 150,000 - 300,000 per year

#Enable the Future

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.

Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #Enable the Future

Top reasons to work with TDCX

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy-to-access location with direct public transport links
  • Flexible working arrangements
  • Coaching and mentoring from experts in your field
  • Join a global company, winner of hundreds of industry awards

Major Responsibilities

  • Data profiler of prospects and contacts from target accounts to fill in the agreed fields, by both LinkedIn search and tele call-out.
  • Update and performance tracking would be done in SFDC.
  • During the Tele-profiling, ask standard questions if the contact would like to talk to our Sales (Tele-prospecting Qualified Lead (TQL)).
  • Pickup Online Chat requests (TQL).
  • Ticket to entry - Deliver results the right way: Drive for results, Dealing with ambiguity, Intellectual horsepower, command Skills, Integrity and trust.
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

  • Excellent verbal and written communication skills in English.
  • Candidate must possess at least a Diploma or Bachelor's Degree in any field.
  • Preferable with 1 year Tele-profiling &/or Tele-marketing experience is required for this position. However, fresh graduates are encouraged to apply.
  • Client-facing experience or customer service experience in a BPO is an advantage.
  • The ability to navigate and progress the sales process long, complex sales cycles.
  • Excellent organizational and client-service skill.

Who is TDCX?

We serve some of the world's best brands from our centers of excellence in Singapore, Philippines, Malaysia, Thailand, Hong Kong, China, Japan and Spain. We specialize in perfecting our client's customer experience and elevating their sales. We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients. Our company has won over 200 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.

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