Head, Operational

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Job Summary
Responsible for ensuring that operational risk impact across the Bank is minimized, with a purpose to oversee and continually improve operational risk management through implementation of relevant methodologies and awareness program. Facilitating to improve risk profiling for risk-based decision making including management of regulatory responsibility, sharing and implementation of best practices.

Job Description
Desired Goals

• Formulate operational risk appetite and tolerance level in comprises of but not limited to risk rating, impact matrix and likelihood reference table.
• Strategize for capturing and analysis of operational risk losses information.
• Provide operational risk report for risk management committee involving operational risk exposure, loss experience and risk profiles of the Bank.
• Build and maintain strong relationship with control Function for comprehensive internal control recommendation and implementation.
• Provide review or validation for introduction of internal control document, outsourcing activities and proposed services or project management.
• Consult the Management on strategic insight of technology and recommendation for IT controls to mitigate risk exposures.
• Establish technology and cyber risk management capacities in providing overall monitoring and management of cyber resilience framework.

Customer

• Establish framework and policies to govern the implementation of operational and Shariah risk, technology risk and business continuity of the Bank.
• Develop operational risk management methodologies and tools in accessing and managing the day-to-day operational risk in respective Functions.
• Perform business continuity management including recovery strategy for successful restoration to Business as Usual (BAU).
• Establish Security Operation Centre (SOC) for centralised monitoring of managed security services including network, security, vulnerability and threat notification and alerts.
• Perform validation on internal control implementation which include but not limited to sign-off process for procedure, guidelines and project risk assessment.

Internal Process

• Ensure establishment of operational risk management related procedures
• Strategize the implementation of operational risk profiles including risk identification, risk assessment, control gaps and action plan.
• Ensure comprehensive of operational risk management implementation via automation capability including centralised repository of historical information.
• Promote international standard and best practices for internal control.

Learning & Growth

• Build relationship and network within organizations and financial industry to obtain understanding on relevant evolvement of operational risk & challenges.
• Define goals and key performance indicators for operational risk officers and ensuring effective implementation of performance management process.
• Develop talent within the team by providing guidance and coaching to achieve the defined goals.
• Establish learning program for specific operational risk topics or module.
• Perform continuous engagement with Risk Owner and designated risk liaison officer to cultivate strong operational risk awareness within Bank

Job Requirements

• Bachelor's degree in Business Administration / Economics / Accounting / Information Technology or equivalent
• Minimum of ten (10) years of experience in Operational Risk Management for banking including a minimum of three (3) years with proven and progressive management experience
• Sound understanding of the socio-economic development challenges, technology advancement and local development initiatives.

Requirement
Head, Operational & Shariah Risk (Open)

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