Social Media Specialist

Job Description

About Us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 400 employees - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern traders to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

As a specialist, this person will play a critical role within the team by creating and distributing best-in-class, consistent and relevant content on social that attracts, retains and drive customer action within our target audiences as well as able to be the brand custodian and ensure standardisation and drive brand equity through successful deployment and localisation of global toolkits.

Job Requirements

• Bachelor's degree or equivalent experience.
• Minimum 5 to 8 years of agency or brand work experience in social media, content creation, digital marketing and/or creative content writing. Candidates with agency experience is highly preferred. Preferably with experience in financial and fintech industry.
• Self-starter with excellent knowledge of Facebook, Instagram, YouTube, Twitter, LinkedIn and other social media best practices.
• Proactive, solution-oriented and an ability to multitask.
• You are a strong team player who can manage multiple stakeholders.
• Strong storyteller with excellent written and oral communication skills in English and Chinese.
• Excellent organisational aptitude, attention to detail, and accuracy when working with numbers.
• Resourceful, motivated, independent and takes initiative to fulfil tasks according to specified timelines.
• Social media copywriting ability.
• Experience with photography, image/video editing softwares for social media, and experience in financial industry content creation is a plus.
• Ability to project manage and multitask in a dynamic and result-oriented environment.
• Good communication skills in cross-cultural and cross-departmental co-ordination context.
• Ability to provide strategic insights and help create graphic design/content in various forms.
• Preferably experience leading a team for manager role. Need to have a strategic mindset with hands-on execution capabilities.

Job Responsibilities

• Hands-on experience in content creation, preferably from the financial, fintech industry with agency background.

• Excellent skills in copywriting, communication, analysis and multi-tasking

• Ability to deliver creative social media content (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) and any other trending new platforms.
• In-depth knowledge of all social media channels and online marketing tools
• Develop strategies and execute engaging, creative, and innovative content for all channels within the company's social media ecosystem including but not limited to Instagram, Facebook, TikTok, YouTube, adhering to set quantitative and qualitative goals.
• Collaborate closely with campaign managers and internal stakeholders (Business Development, Brand Solutions, Campaigns team etc) to conceptualize social & KOL activations according to business priorities and goals.
• Identify, recruit and engage with Key Opinion Leaders (KOL) or Influencers to meet business goals, responsible for end-to-end workflow including reporting and analytics.
• Analyze user behavior, content and channel preferences from various content marketing channels and help to formulate the plans into content marketing.
• Provide daily, weekly monthly, metrics analysis and metrics are driven strategies for Social Media and Influencer initiatives.
• Social media channel management including: Instagram, Facebook, TikTok, YouTube and uprising channels.
• Social media daily management including content planning, daily calendar, visual briefing, comment replying, fans management and etc.
• Create and manage social campaigns for new product or brand campaigns.
• Continuously identify and implement improvement opportunities for social media strategy and execution process by remaining up-to-date with the latest trends in content, communities, social media etc.
• Conduct social listening by monitoring hashtags and branded keywords, detecting brand safety and identifying real-time marketing opportunities based on current trends
• Content creation and/or curation (taking photos, writing copy, designing or modifying graphics, editing videos, finding UGC content, and contributing to editorial content)
• Community management (replying to comments and messages on social and flagging issues to other teams where required)
• Reporting on a weekly/monthly basis with ad-hoc reporting for major marketing campaigns/events when required
• Work with different functions within the organisation, across different markets/regions, as well as different stakeholders to ensure all projects that have branding criteria are met.

Job Benefits

What We Offer

As official partners of Newcastle United F.C., VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship is incentivized and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

• Screening interview with our talent acquisition partner.
• Interview with your manager.
• Second interview with 2nd-level manager.