Admin Assistant
1 week ago
About the role
We are seeking a dedicated and detail-oriented Admin Assistant to join the team at Sauce Empire Manufacturing Sdn Bhd in our Kajang, Selangor office. This full-time role will provide vital administrative support to our operations, requiring excellent communication and organisational skills.
What you'll be doing
- Assisting with data entry, filing, and maintaining accurate records
- Handle customer inquiries via phone, email, and in-person interactions.
- Resolve customer issues promptly and professionally.
- Manage customer accounts, including orders and billing inquiries.
- Assist in coordinating collection efforts internally.
- Maintain accurate customer records using SQL Account system.
- Support the customer service team with administrative tasks.
What we're looking for
- Proficiency in both Malay and English, with excellent verbal and written communication skills
- At least 1-2 years of experience in an administrative role, preferably within a manufacturing or industrial setting
- Strong attention to detail and the ability to multitask and prioritise effectively
- Excellent computer skills, including proficiency with Microsoft Office suite
- A proactive and collaborative approach, with a keen eye for problem-solving
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