Senior Network Engineer
5 days ago
Position Overview
Our client is looking for a seasoned Senior Network Engineer to join their IT department. This role involves taking full responsibility for the design, configuration, maintenance, and troubleshooting of enterprise network systems — including wireless, switching, cabling, and security infrastructure. The right candidate will have deep technical expertise in Cisco and Palo Alto environments, strong analytical thinking, and excellent cross-team communication skills.
Key Responsibilities
Wi-Fi
- Configure, manage, and troubleshoot Cisco Wireless LAN Controllers (WLCs) and Access Points
- Diagnose and resolve performance, connectivity, and coverage problems
- Oversee wireless operations using Cisco Prime Infrastructure
- Conduct routine configuration backups and implement necessary security updates
Switching
- Set up, maintain, and troubleshoot Cisco switches across core, distribution, access, and top-of-rack layers
- Monitor and manage switch infrastructure through Cisco Prime Infrastructure
- Perform scheduled updates, configuration reviews, and backups
Cabling
- Detect and fix issues in both copper and fiber cabling
- Coordinate and oversee external cabling vendors during maintenance or repair work
Network Security
- Administer authentication and authorization for campus, guest, and VPN networks using Cisco ISE
- Configure and manage firewall policies on Palo Alto and Cisco Firepower systems
- Maintain LAN ACLs, perform regular backups, and apply firmware or security patches as needed
Documentation
- Keep detailed records of network configurations, inventory, and change logs
- Manage support requests, warranty claims, and communication with vendors
- Develop and update standard operating procedures (SOPs) and user/IT team guides
Qualifications & Skills
- Bachelor's degree in Network Engineering, Computer Science, MIS, or a related discipline
- Minimum of 5 years of direct, hands-on network engineering experience
- Solid technical knowledge of Cisco and Palo Alto platforms
- Excellent troubleshooting, analytical, and communication abilities
- Self-driven learner with adaptability to emerging technologies
- Proficiency in English; Mandarin proficiency is a plus
Preferred (Bonus) Experience
- Virtualization: VMware vSphere (ESXi, vCenter, SRM, vROps)
- Backup & BCP: Veeam Backup & Replication, NetApp Snapshots, VMware SRM
- Storage: NetApp (NFS, CIFS, Snapshots, backup solutions)
- Unified Communications: Cisco CUCM, Unity voicemail, and voice gateways
- Microsoft Infrastructure: AD, DNS, DHCP, SCCM, SCOM, CA, NDES
- Identity & Cloud Integration: Google Workspace and Azure AD (SSO, MFA)
Work Schedule
- Monday to Friday
- 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (flexible schedule)
Benefits
- Comprehensive medical coverage (including eligible dependents)
- Complimentary lunch and refreshments provided daily
- 12 to 22 days of annual leave
- Additional employee perks to be discussed during the interview
Job Types: Full-time, Permanent
Pay: RM6, RM7,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Work Location: In person
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