Customer Support Specialist
1 day ago
About the Role
We are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
Key Responsibilities
- Provide first-line support to business clients via email, chat, or phone.
- Manage and resolve B2B inquiries related to orders, accounts, and system usage.
- Collaborate with internal teams to ensure timely and accurate responses.
- Document all customer interactions and feedback within the system.
- Handle escalations professionally and ensure service-level targets are met.
- Support process improvements and contribute to continuous service enhancement.
- Participate in digital transformation initiatives and adoption of new tools.
Requirements
- Minimum 1–2 years of experience in customer service, helpdesk, or shared service support (B2B experience preferred).
- Proficient in English and Arabic (both written and verbal).
- Strong communication and problem-solving skills.
- Comfortable working in a fast-paced, multicultural environment.
- Willing to work on a 6-month renewable contract.
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 30,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focused Customer Support Specialist to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Customer Support Specialist
1 day ago
Penang, Malaysia Bitdeer Technologies Group Full time 40,000 - 60,000 per yearAbout Bitdeer:Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment...
-
Customer Support Specialist
1 day ago
Penang, Malaysia TP Full time 4,500 - 9,000 per yearAbout the CompanyWe are recruiting fluent in Mandarin speaking professionals (candidates from Taiwan are preferred) to join our Global Customer Support team in Penang, Malaysia. This position requires proficiency in Mandarin and English to provide quality service to customers in Asia.About the RoleThis position requires proficiency in Mandarin and English to...
-
Technical Support Specialist
1 day ago
Penang, Malaysia TP Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focusedTechnical Support Specialistto join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
-
Technical Support Specialist
1 day ago
Penang, Malaysia TP Full time 40,000 - 60,000 per yearAbout the RoleWe are looking for a proactive and customer-focusedTechnical Support Specialistto join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.Key ResponsibilitiesProvide first-line support to...
