Front Operation/Guest Relations/Butler

GUEST RELATIONS MANAGERMandarin Oriental Kuala Lumpur is looking for a Guest Relations Manager to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin...

POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our...

Position Overview:As the Reservation and Guest Relations Manager, you will be responsible for overseeing and managing both the centralised reservation system and guest relations department of our hotel. You will lead a team dedicated to providing exceptional customer service to guests while maximising room occupancy and optimizing revenue through strategic...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryAssists the Front Office Manager in administering front office functions and...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

About the RoleThe Guest Service Officer is responsible for delivering excellent guest service through efficient front desk operations, guest engagement, and support across departments. This role requires flexibility to work on rotating shifts to ensure 24-hour guest service excellence.Key ResponsibilitiesHandle guest check-in and check-out in a professional...

PurposeTo supervise and support the Guest Services (and/or Front Office) team to deliver exceptional service in line with Sofitel's "Art de Vivre" luxury philosophy.To ensure that every guest's arrival, stay and departure is seamless, personalised and leaves a strong positive impression.To assist the Manager in maintaining high operational standards, guest...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we...

Job SummaryThe Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office to ensure a smooth, efficient, and guest-centric experience. This role supervises the Front Office team, manages guest interactions, resolves issues, and ensures that all hotel standards and procedures are consistently...

Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way...