technology manager

Job Details

Job Type

Full-time / Permanent

Position Level

Manager

Qualification

Bachelor's Degree

Discipline

Information Technology

Schedule

Monday – Friday

Experience
5+ years

Pay

RM 10,000 – RM 12,000 a month

Job Description
A commercially smart, people-centric person who combines strategic thinking with operational consistency. You are passionate about building businesses, developing people, and delivering value to clients. You thrive in a dynamic, multicultural environment and are ready to lead the next phase of growth for our Digital business in Malaysia. The successful candidate will play a pivotal role in expanding market presence, strengthening client relationships, and ensuring operational and financial excellence.

Key Responsibilities

Strategic & Commercial Leadership

• Formulate and execute business strategies to meet sales and profitability targets across Malaysia.
• Oversee development and implementation of long- and short-term sales and service plans.
• Manage pricing strategies, discount structures, and contract negotiations to optimize margins and competitiveness.
• Support customer base expansion and penetration into new market segments.

Operational & Financial Management

• Support and accountability for country-level P&L with the General Manager.
• Oversee and manage operating budgets, resource allocation, and cost control to ensure financial efficiency.
• Track and report performance against KPIs; identify and act on process improvement opportunities.
• Cultivate a strong second-line leadership team and promote a learning and coaching culture.
• Execution Excellence: Ensures accountability, energizes teams, and drives continuous improvement.

Client & Market Engagement

• Develop and maintain long-term strategic relationships with key clients and partners.
• Proactively monitor market trends, customer needs, and competitive activities to inform strategic adjustments.
• Oversee after-sales service delivery and customer satisfaction metrics via KPI tracking systems.

Key Requirements

*Education & Experience*

• Bachelor's degree in Computer Science, Information Technology, or a related field is required.
• Minimum 5 years of relevant industry experience.
• At least 5 years in a management role with full P&L ownership.
• Industry Knowledge, products, services, competitors, and regulatory environment.
• Functional Expertise: Proven track record in business development, sales leadership, and customer relationship management.

*Soft Skills*

• Creative and innovative mindset with a passion for shaping future-ready learning.
• Strong communication, collaboration, and stakeholder management skills.
• Critical and strategic thinker with attention to detail and learner experience.
• Able to translate complex technical concepts to non-technical stakeholders and resolve conflicts within their team.

Required Skills
Qualifications & Skills:

• Currently pursuing or a recent graduate with a degree in Marketing, Communications, Journalism, or a related field.
• Familiarity with major social media platforms and their respective best practices.
• Basic understanding of content creation tools like Canva, Adobe Suites, or video editing softwares.
• Excellent written and verbal communication skills with a strong attention to detail.
• Self-motivated, creative, and eager to learn in a fast-paced environment.

*Soft Skills:*

• Creative and innovative mindset with a passion for shaping future-ready learning.
• Strong communication and collaboration.
• Critical and strategic thinker with attention to detail and learner experience.

Preferred Skills

• Knowledge of other JavaScript frameworks (e.g., , Angular)
• Experience with cloud platforms (AWS, Google Cloud, or Alicloud)
• Familiarity with Docker and containerization
• Understanding of serverless architecture
• Experience with MongoDB and GraphQL
• Knowledge of performance optimization techniques for web and mobile applications

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance