Lending Operation Analyst

1 week ago


Petaling Jaya, Selangor, Malaysia GXBank Full time

Get To Know Our GX Bank Team

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

Get To Know The Role

  • Be our analyst in our Lending Operations.

  • Ensure day-to-day operations comply with the regulatory and internal requirements.

  • Use advanced data analytics to explore operations issues/opportunities, uncover insights and/or identify targeted areas for efficiency improvement and risk mitigation.

  • Leverage technology to drive a high degree of digitalisation and scalability.

  • Analyse potential pitfalls across the process cycle for product launches and system roll out, which may impact operations effectiveness.

  • Drive iterative process improvements and work closely with cross functional teams to close the process risk gaps

The Must-Haves

  • Passionate about solving problems and plans execution – possesses a relentless need for investigation and data exploration. Use your problem-solving skills to foresee obstacles and proposed changes to the operation process.

  • Have ample experience in Lending Operations, journey mapping and process optimisation

  • A thorough understanding of the latest process enhancement strategies and experience related to Lending industry

  • A sharp eye for identifying weak points in processes and workflow structures

  • A strategic and analytical mindset as you will have to critically evaluate individual processes and iterations, then synthesise their insights

  • An excellent communicator with top-notch presentation skills as you will often hold presentations, lead brainstorming sessions and trainings, and create reports

  • Must be organised and committed to meeting deadlines as you will spearhead both the planning and implementation

  • Comfort in dealing with ambiguity and operating in a fast-changing, unstructured environment



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