Operations Fulfilment Executive

2 weeks ago


Petaling Jaya, Selangor, Malaysia BLOOMTHIS FLORA SDN. BHD. Full time 40,000 - 60,000 per year

Job Summary

As an Operations Fulfilment Executive, you will be responsible for managing and coordinating the end-to-end logistics and production fulfillment process from inventory management and shipment tracking to overseeing production floor activities such as flower arrangement, quality control, packaging, and timely dispatch.

Key Responsibilities

Logistics & Inventory Coordination

  • Coordinate inbound and outbound logistics, ensuring timely and accurate order fulfilment.
  • Manage and monitor shipments, including tracking deliveries to ensure adherence to customer expectations.
  • Work with suppliers, vendors, and internal teams to ensure seamless logistics operations and resolve delivery issues.
  • Maintain accurate inventory records including receipts, stock on hand, and dispatches and reconciles any discrepancies.
  • Optimize transportation routes and modes to reduce delivery time and cost.
  • Prepare and analyse logistics reports and KPIs to track performance and recommend improvements.
  • Manage service level agreements (SLAs) and performance of logistics service providers.

Production Floor Operations

  • Oversee daily production activities across all workstations: flower prepping, arrangement, QC, packaging, and handover.
  • Ensure each station is well-staffed, equipped, and operating smoothly without delays or bottlenecks.
  • Coordinate closely with the purchasing and warehouse teams to ensure material readiness before production.
  • Supervise workflow, resolve on-the-floor issues in real time, and escalate concerns to the superior when necessary.
  • Enforce production standards including cleanliness, and safety.
  • Monitor and report real-time production performance and daily outputs.

Process Improvement & Cross-Functional Collaboration

  • Identify and implement opportunities to streamline operations, reduce waste, and improve productivity.
  • Stay updated on industry best practices, technologies, and operational trends in logistics and production.

Others:

  • You may be required to carry out any other ad-hoc tasks or duties assigned by management to support overall business and operational needs.

Requirements

  • Diploma or Degree in Logistics, Supply Chain, Business Operations, or a related field.
  • 1–3 years of experience in logistics, production, or operations fulfilment (FMCG/e-commerce/retail background preferred).
  • Strong organizational and coordination skills with attention to detail.
  • Ability to manage time-sensitive tasks in a fast-paced, high-volume environment.
  • Proficient in Microsoft Excel, Google Sheets; ERP or inventory system experience is a plus.
  • Good interpersonal and communication skills to work across departments.
  • Willingness to work weekends, public holidays, or extended hours during peak periods.


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