Technician (Ara Damansara & Sungai Besi)

ABOUT US

Sime Darby Auto Performance Sdn Bhd (SDAP) is the official importer of Porsche vehicles in Malaysia, taking over the local operations since 2010. SDAP is the authorised distributor and seller of Porsche vehicles and parts, and also provides After Sales Services for Porsche vehicles in Malaysia. It currently operates at Porsche Centre Ara Damansara, Porsche Centre Sg Besi, Porsche Centre Penang, Porsche Centre Johor Bahru. SDAP is under the Sime Darby Motors Division, a member of the Sime Darby Group.

WHY JOIN US:

We believe in making a difference collectively, in an inclusive working environment that values a diversity of skills, backgrounds, experiences and cultures. If you are a self-motivated individual who wants to be part of a powerful force shaping the future of Porsche, join our team and start driving real change

JOB PURPOSE

Conduct repair work and administration duties according to Porsche Standards.

Invoice sufficient hours to maintain a profitable business

JOB CONTENT

• Ensure that standard work times are adhered.
• Ensure that time clock in & clock out are completed for each job repair.
• Ensure that superiors are informed of possible absence before the start of work.
• Ensure that Malaysian Health and Safety requirements are followed.
• Ensure that instructions from superiors are followed without attitude.
• Unattended vehicle keys must be placed in the KMS at all times.
• Follow, validate and complete work instructions provided on Repair Orders according to Porsche Standards
• Complete PQIS lines with detailed information for all repairs (including Retail and Warranty)
• Create and provide Parts and Labour quotations for additional work that may be found during a repair.
• Create and transmit Vehicle Analysis Logs (VAL) for every repair
• Create and attach Battery Check Sheets for every repair
• Ensure completeness of Service Maintenance Sheets, Warranty Inspection and Grey Market Sheets for every associated repair
• Read all PPN news along with Technical and Workshop Information.
• Ensure that repairs are completed according to Porsche Standards.
• Maintain a high repair standard to ensure a one-time fix.
• Report in writing any repair or defect which may render a vehicle unsafe.
• Take appropriate precautions to ensure vehicles are not damaged while under repair
• Ensure that vehicles are fitted to battery chargers while under repair
• Technicians must use the hoist/work bay assigned to them.
• Vehicles which are disabled must be removed from hoist to enable the next repair to begin.
• Must take care to use all special tools and hand tools in how they were intended and in a responsible manner.
• Must report defective tools or equipment to the responsible Team Leader.
• Must ensure that all tools and equipment are put away at the end of each working day.
• Must complete the online learning path as instructed by the workshop Foreman.
• Must be available for Instructor lead training, as advised by the workshop Team Leader / Foreman
• Must ensure that prerequisite online training is completed by the deadline as instructed by the Team Leader / Foreman.
• Ensure that any Qualification test is worked on and ready before the deadline time.
• Must maintain average productivity of 85% productivity
• Must maintain utilization above 70%.
• Must complete administration duties directly after completing a repair.
• Responsibility for Environment, Safety and Health to ensure a safe working environment for all employees, whilst complying with the legal requirement.

KNOWLEDGE & SKILL

Education / Professional Qualification

• Diploma/Degree in Automotive Engineering or Mechanical Engineering

Professional Experience

• At least 3 years' experience as technicians in the automotive industry

Competencies

Technical

Specialized technical knowledge acquired through past relevant working experience

Leadership

Good communication skills and interpersonal relationship skills.

Ability to work efficiently while unsupervised

IMPACT / ACCOUNTABILITY

• Jointly control the WIP volume, which would affect the branch service profitability.
• Invoice enough hours to maintain profitability
• Maintain a high repair standard and 1st time fix right
• Demonstrating expert working knowledge in relation to the removal, repair and replacement of vehicle body panels.

PROBLEM SOLVING / DECISION MAKING

• Problem identification, prioritizing and resolution.
• Solutions recommendation: strategies to complete repairs efficiently.
• Process Improvement: enhancing service standard.

INTERACTION

• Service Manager
• Department Head / Head – Aftersales
• Technicians
• Customers
• All supports employees in parts, sales, service and warranty