Executive - Foodservice Channel

Position Overview

The role supports the growth of the company's foodservice business by managing day-to-day customer relationships, ensuring smooth execution of sales activities, and providing excellent service to HORECA, Bakery, Catering, and Distributor partners. This role is focused on sales execution, customer engagement, and operational support to achieve business targets.

About Our Company

PrimaBaguz, established in 1987, is a Malaysian manufacturer renowned for its high-quality halal meat products consisting of frankfurters & sausages, cold-cuts, gourmet soups and sauces, meatballs and patties. Since 2020, it has been part of Johnsonville, a leading processed meat company from Wisconsin, USA. This acquisition strengthens Johnsonville's foothold in Southeast Asia and enables access to global foodservice clients such as quick-service restaurants and HORECA services. Johnsonville aims to utilize PrimaBaguz's halal expertise to expand into growing markets in Asia and the Middle East.

Responsibilities

Sales Execution & Customer Management

• Manage assigned foodservice customers and support the BD Manager in achieving sales targets.
• Maintain strong relationships with assigned customers.
• Assist in negotiating deals, promotions, and contracts with customers.
• Ensure proper execution of trade programs, promotions, and activities in outlets.
• Handle day-to-day customer inquiries and resolve issues promptly.

Distributor & Market Support

• Work closely with distributors to ensure product availability and timely delivery.
• Support field visits and ensure visibility of products at customer outlets.
• Gather market intelligence on competitor activities and customer feedback.
• Support trade marketing via sampling, activation, etc.

Planning & Reporting

• Use customer relationship data to gain insights into customer behavior, sales performance, marketing effectiveness, and overall business health.
• Prepare sales reports, tracking performance against targets.
• Provide input on sales forecasts and assist with demand planning.
• Support marketing and trade marketing initiatives within the channel.

Education

• Diploma or Bachelor's Degree in Business, Marketing, or related field.

Experience

• 2–4 years of experience in sales or account management, preferably in FMCG foodservice.

Skills

• Strong interpersonal and communication/presentation skills.
• Customer-focused with good negotiation ability.
• Reporting and analytical skills.
• Commercially driven and results-oriented.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).

Competencies

• Customer Service & Relationship Management
• Sales Execution & Negotiation
• Market Awareness
• Teamwork & Collaboration

Other Requirements

• Willingness to travel and work flexible hours.

Benefits and Compensation

Why join us?

As a growing organization, PrimaBaguz offers a truly exciting career for a qualified candidate.

• Medical and dental benefits to support your well-being.
• Meal subsidy for added convenience.
• Accident and surgical insurance coverage for peace of mind.
• A friendly and professional work environment that supports collaboration and mutual respect.
• Training and development programs to help you grow your knowledge, skills, and career.
• Clear paths for career advancement within the company, we believe in promoting from within.
• The chance to be part of a remarkable team that values results, innovation, and dedication.

Job Type: Full-time

Application Question(s):

• Do you possess at least a Diploma or Bachelor's Degree in Business, Marketing, or a related field?
• Do you have at least 2 years of experience in sales or account management, preferably within the FMCG or foodservice industry?
• Do you have experience with sales reporting, forecasting, or using data to track performance?

Work Location: In person