Team Leader

3 days ago


Petaling Jaya, Selangor, Malaysia DM Mobile Telecommunications SDN BHD Full time

Responsibilities:

  • Lead and motivate a team of telesales agents to achieve sales goals.
  • Monitor call performance and provide regular coaching and feedback.
  • Track daily and weekly sales results and prepare reports.
  • Handle escalated customer issues when necessary.
  • Support recruitment, training, and performance evaluations of team members.

Requirements:

  • Minimum 2 years of experience in telesales or call center leadership.
  • Strong communication, leadership, and coaching skills.
  • Results-oriented with good problem-solving abilities.
  • Able to work in a fast-paced and target-driven environment.

Job Types: Full-time, Permanent

Pay: Up to RM9,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Experience:

  • Outbound Calls: 2 years (Preferred)

Work Location: In person


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