Digital Media

Location:
Damansara, Kuala Lumpur

Employment Type:
Full-Time (On-site)

Industry:
HealthTech / Dental / Professional Education

Salary:
RM2,000 - RM3,000

About the Company

At Smartmed Solutions Sdn Bhd
, we're building a digital platform that's reshaping the way dental professionals connect, learn, and grow. Designed by dentists for dentists, our platform focuses on continuing education, practice development, and mentorship — all in one place.

We're looking for a
creative, strategic, and driven
individual to join our team as a
Digital Media & Content Executive
. This role is ideal for someone passionate about content, digital engagement, and making a real impact in a focused professional community.

About the Role

As the Digital Media & Content Executive
, you'll be the digital voice of our platform. Your main responsibilities include managing social media, creating engaging content, and building a strong online community of dental professionals. You'll work closely with dentists, educators, and tech teams to grow our brand and support user engagement.

This is more than a typical marketing role — it's a chance to help shape the future of dental education and innovation.

Key Responsibilities

1. Social Media Management

• Manage company accounts on LinkedIn, Instagram, YouTube, and dental forums
• Plan and schedule content on dental trends, CE courses, and mentorship updates
• Engage with dentists via comments, messages, and Q&A sessions

2. Content Creation & Curation

• Write articles, newsletters, and educational content
• Support video production for webinars, tutorials, and interviews
• Share user success stories and mentorship highlights
• Repurpose long-form content into short, engaging formats

3. Community Engagement

• Start and moderate professional discussions (e.g. "Ask the Mentor")
• Manage in-app forums to support healthy and helpful conversations
• Answer user queries related to app features and content

4. App Content Management

• Keep the learning hub updated with new videos, articles, and CE-accredited content
• Work with dental mentors and educators to develop educational materials
• Promote new content and features through in-app notifications and banners

5. Campaigns & Partnerships

• Collaborate with dental influencers and associations on co-branded content
• Support marketing campaigns (e.g. "Mentorship Month", CE promotions)
• Gather feedback from users to improve app experience

6. Data Tracking & Insights

• Monitor app and content performance (e.g., course completions, sign-ups, video views, forum activity).
• Track social media engagement metrics (reach, clicks, shares, comments) to understand what resonates with the community
• Analyze user behavior (time spent, repeat visits, drop-offs) to identify gaps and opportunities
• Recommend data-driven campaign ideas (e.g., boosting underperforming topics, creating follow-up content for high-performing courses, segmenting users for tailored communications)
• Work closely across all teams to align insights with platform improvements and user experience design
• Regularly present findings and ideas to management to guide overall content and digital strategy

7. Innovation & Ideas

• Suggest ways to boost engagement (e.g. gamification, badges)
• Explore personalized content ideas tailored to user interests

Requirements

• Experience in content creation, digital marketing, or social media management
• Strong writing and communication skills in English
• Able to manage multiple projects and meet deadlines
• Basic skills in video editing or design tools (e.g. Canva, Adobe) are a plus
• Experience in healthcare, education, or B2B platforms is an advantage

Who You Are

You are creative, organized, and digitally savvy
. You enjoy building online communities and creating valuable content. While you don't need to be from a dental background, you should be curious and open to learning about the dental profession.