Billing Assistant
2 days ago
Job Responsibilities:
- Prepare and issue patient bills and invoices for medical services rendered.
- Verify patient insurance coverage and liaise with insurance providers to process claims.
- Ensure accurate entry of billing codes, procedures, and patient information into the hospital billing system.
- Assist patients with billing-related inquiries, payment plans, and clarifications.
- Follow up on outstanding payments and support collection efforts.
- Coordinate with medical staff and relevant departments to resolve billing discrepancies or adjustments.
- Maintain accurate records of billing transactions and patient accounts.
- Support month-end closing activities and financial reporting when required.
- Ensure compliance with hospital policies, regulatory requirements, and insurance guidelines.
- Assist in processing refunds, adjustments, or write-offs as authorized by management.
Requirements:
- Minimum SPM or equivalent
- Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
- Strong attention to detail, accuracy, and confidentiality.
- Proficient in Microsoft Office (Excel, Word) and basic data entry.
- Ability to work independently and handle multiple tasks in a fast-paced environment.
- Willing to work on shift rotations, including weekends and public holidays when required.
- Prior experience in hospital billing, insurance claims, or administrative roles will be an added advantage.
Job Type: Full-time
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person
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