receptionist for wellness spa

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hw Spa And Massage Full time 20,000 - 35,000 per year

Guest Service & Front Desk Operations

  • Greet guests.
  • Provide detailed information on spa services, treatments, promotions, and operating hours.
  • Handle guest inquiries, bookings, and cancellations via phone, walk-in, or online channels.
  • Promote and up sell spa treatments, products, and packages to maximize revenue.

Night Shift Duties

  • Handle walk-in guests and bookings.
  • Ensure all daily transactions, reports, and records are accurately completed before closing.
  • Assist in end-of-day reconciliation and ensure cash and credit transactions are properly balanced.

Requirements

  • Minimum SPM or equivalent; Diploma in Hospitality or related field preferred.
  • Previous experience in a hotel, spa, or wellness center front desk is an advantage.
  • Excellent communication and customer service skills.
  • Able to work independently with minimal supervision during night hours.
  • Fluent in English and Bahasa Malaysia; Mandarin or other languages an added advantage.
  • Willing to work night shifts, weekends, and public holidays.

Work Schedule

  • Night shift: 5:00 PM - 3:00 AM (subject to operational needs)
  • 2 days off a week

Job Type: Full-time

Pay: RM2, RM2,300.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person

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