Application Engineer

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tekmark Group Full time 80,000 - 120,000 per year

Join our team as
Application Engineer
to become the go-to expert for integrating, commissioning, troubleshooting, and training customers on cutting-edge robotics systems. You'll be a tech ambassador—supporting our sales team, solving real customer problems, and helping to close exciting automation projects across various industries.

Location: Sri Petaling, Kuala Lumpur | Bayan Lepas, Penang

What you'll do

Sales & Technical Support

  • Work hand-in-hand with sales to strategize, propose solutions, run demos, support tender bids, and build strong customer relationships.
  • Deliver technical proposals, application proof-of-concepts (POCs), and support product training, testing, and commissioning.
  • Be the face of our robots: present at trade shows, record training videos, and create impactful tech notes.

Customer Satisfaction

  • Troubleshoot and resolve customer issues like a pro.
  • Proactively improve our technical support services.
  • Be the calm in the storm—handle escalations smartly and keep customers happy.
  • Stay ahead by constantly learning: AI, IoT, robotics, industrial automation, cloud integration

What You'll Bring

  • Degree in Electrical, Electronic, Robotics, or Mechatronics Engineering.
  • Experience in technical support, training, demo, or project delivery is a plus—but fresh grads are welcome too
  • Bonus if you've worked with embedded systems, automation, or in the semiconductor / electronics industry.
  • Extra points: Basic understanding of programming, cloud systems, or system integration
  • Strong in English & Bahasa Malaysia (both written and spoken).
  • Confident presenter: able to simplify complex tech for non-tech people.
  • Team player who also owns your work with pride.
  • Tech lover—always excited to explore new gadgets or tools.
  • Possess own transport and willing to travel locally and overseas occasionally.
  • Flexible & hybrid work arrangement

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