Application Support Engineer

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Tentacle Infotech Full time 14,400 - 180,000 per year

Job Title: Application Support Engineer (.Net / Java + SQL)

Key Responsibilities

  • Provide Level 2/3 application support for enterprise systems.
  • Troubleshoot issues related to .NET or Java-based applications and SQL databases.
  • Analyze recurring incidents and implement preventive measures.
  • Work closely with development teams to deliver timely fixes and enhancements.
  • Prepare documentation, SOPs, and performance reports.
  • Participate in on-call or shift rotation if required.

Requirements

  • Experience: 3–5 years in Application Support or related role.
  • Technical Skills:
  • Proficiency in .NET (C#/ASP.NET) or Java (Spring Boot, J2EE).
  • Strong knowledge of SQL Server / Oracle / MySQL.
  • Familiar with ITIL, ticketing tools (e.g., ServiceNow, JIRA).
  • Excellent communication and problem-solving skills.
  • Able to work independently in a client-facing environment.

Job Type: Full-time

Pay: RM8, RM12,000.00 per month

Experience:

  • Application Support: 2 years (Required)
  • Java: 2 years (Preferred)
  • .NET: 1 year (Preferred)
  • L2/L3 Support: 2 years (Preferred)

Language:

  • Chinese (Required)

Work Location: In person

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