Training & Development Executive/Specialist

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia DTC Academy Sdn. Bhd. Full time 100,000 - 150,000 per year

Who are we?

dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore's Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

Work Arrangement: Fully On-site

Location: Menara Bangkok Bank, Kuala Lumpur

What you'll do:

  1. Learning Management System (LMS) Administration

  2. Manage and maintain the company's LMS, ensuring all training materials, courses, and user data are accurate and up to date.

  3. Create, assign, and track training programs for employees through the LMS.
  4. Generate and analyze LMS reports on training completion, participation, and performance.

  5. Training Program Design & Implementation

  6. Identify learning needs through consultation with department heads and performance evaluations.

  7. Develop and implement training programs to enhance employee skills, productivity, and career growth.

  8. Onboarding & Orientation

  9. Organize and conduct onboarding sessions for new hires to ensure smooth integration into the company.

  10. Maintain and update onboarding materials and orientation schedules within the LMS.

  11. Performance Evaluation & Development

  12. Support the design and execution of employee development plans.

  13. Assess the effectiveness of training programs and recommend improvements.

  14. Compliance & Record Management

  15. Ensure all training records are properly maintained and accessible via the LMS.

  16. Monitor compliance training completion and report to management as required.

  17. Continuous Improvement

  18. Stay updated with learning technologies, trends, and best practices to enhance training delivery.

  19. Recommend innovations to improve the overall employee learning experience.

What we are looking for:

  • Bachelor degree in Mass Communication or a related field.
  • Minimum 2–4 years of experience in training or learning & development.
  • Hands-on experience in Learning Management System (LMS) administration and e-learning platforms.
  • Proficient in LMS management – uploading courses, managing users, generating reports, and troubleshooting issues.
  • Experience in delivering, and evaluating training programs.
  • Strong understanding of training methodologies and adult learning principles.
  • Excellent communication and presentation skills (both written and verbal).
  • Strong organizational skills with the ability to manage multiple programs simultaneously.
  • Proficient in MS Office Suite (Excel, PowerPoint, Word); experience with LMS analytics is an advantage.
  • Detail-oriented, proactive, good in time management and able to work both independently and collaboratively.
  • Prior experience in fintech or payment industries in preferable.
  • Fluent in English & Mandarin.
  • The role is based fully onsite (Jalan Ampang, KL), requiring your presence in the office.

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