Assistant Program Manager

18 hours ago

Butterworth, Penang, Malaysia FLEXTRONICS TECHNOLOGY (PENANG) SDN BHD Full time

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Assistant Program Manager located in Prai, Penang.

What a typical day looks like:

  • Organize, plan and direct program schedules and budgets
  • In charge of tracking relevant metrics and drive action items based on results.
  • Provide help, knowledge and expertise with contract negotiations as required.
  • Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
  • Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
  • Establishes work plan and staffing for each phase of program, and arranges for recruitment or assignment of personnel.
  • Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
  • Be the key channel of communication for customers and act as escalation in the event of customer issues.
  • In charge of customer´s satisfaction reviews and corrective actions.
  • Maintain current and develop additional business with customers.
  • Monitor and track that project and program deliverables are met.
  • Be accountable for maintaining excellent customer relations with both new and existing customers.
  • Holds up production sites for projects, costs and other customer related matters through business and expertise.

The experience we're looking to add to our team:

  • Typically requires a Bachelor's degree in engineering or related field or equivalent experience. Typically requires a minimum of 5 years' experience in program administration/ management or related area.

What you'll receive for the great work you provide:

  • Medical benefits, dental, vision
  • Life Insurance
  • Paid Time Off
  • Performance Bonus

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