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Commercial Data Analyst
2 weeks ago
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.
About you:
We are seeking a meticulous and detail-oriented Commercial Data Analyst to join our team. The primary responsibility of this role is to ensure the integrity, accuracy, and accessibility of commercial data across our organization. The Commercial Data Analyst will play a critical role in maintaining data quality and supporting data-related initiatives to facilitate informed decision-making and perform a variety of tasks relating to the end-to-end order to cash process.
Day-to-day, you will:
- Conducting Analysis for Data Quality, assessing impacts, and resolving issues (such as integration challenges affecting sales handovers, contract data, or support entitlements, as well as corporate family linkage)
- Providing assistance for the Sales Handover Process
- Addressing inquiries from Salesforce Support Queue users and documenting relevant changes on the Merge Information Sheet, including Name Changes, Account Mergers, Type Changes, and ad hoc requests
- Adjusting Opportunities to facilitate acquisition order processing
- Creating Competitor Records
- Assessing Account Marketability, including updating web addresses, locating and adding company registration numbers (from Companies House), adding Duns Numbers if absent, and enhancing account/contact details to facilitate communication with Access
- Escalating instances where customers lack the correct entitlements, to the CfL team
- Assisting salespeople with errors related to CPQ Opportunities
Your skills and experiences might also include:
- Strong attention to detail and accuracy, with the ability to identify and resolve data discrepancies effectively
- Excellent organizational and time management skills, with the ability to prioritise tasks and meet deadlines
- Strong analytical and problem-solving skills, with a logical approach to data management and troubleshooting
- Excellent communication and interpersonal skills, with ability to collaborate effectively with cross-functional teams
- Familiarity with data governance principles, data privacy regulations (GDPR) and industry standards
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us We wholeheartedly believe in equality for all and the transformative power of diversity.
Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
