Retail Salesperson

Our client is a multinational group focused on retail of apparel, footwear, consumer electronics, cosmetics & beauty products, home improvement, and baby products. They are currently looking for a
Store Associates/Senior Store Associates to be based in Gurney Plaza, Penang.

The job holder will be responsible for maximizing sales leading to store sales target achievement

through exceptional customer service. The job holder will also be responsible for maintaining the

desired retail operations, customer service, replenishment, recovery standards in the store in all

aspects.

Customer Focus

• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.

• Ensure all stocks are arranged and displayed accordingly with a proper price tags

• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.

• Assist the customer in purchasing decision through quality service

• Follow the company's rules and regulations at all time in order to uphold the image and high standard of the brand.

• Develop a clear understanding of all products and training on products knowledge will be provided

• Ensure effectve implementation of visual merchandising principles within the store

• To maintain a clean and well-organised store area

Store Merchandise / Merchandising

• Maintain a detailed knowledge of the merchandise/ products stocked in the store.

• Ensure promotions and fast selling lines are featured in the store.

• Provide information about the customers (likes, dislikes and opinions) to the dept in charge.

• Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.

REQUIREMENTS

Requirements:

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.

• Preferably 2-3 years of relevant working experiences in retail industry or working in children or baby specialist retail stores will be an added advantage.

• Fresh graduates are encouraged to apply too.

• Strong business knowledge in retail management, sales and marketing and customer services.

• Good command of verbal and written English and Bahasa Melayu languages, ability to speak additional languages will be an added advantage.

• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.

• Able to work as a team.

• Must be willing to work on shifts (retail hours) / weekends and public holidays.

• Open for Malaysian citizen only.