Insurance Business Operations

7 days ago

Johor Bahru, Johor, Malaysia TG Human Resource Services Sdn. Bhd. Full time

This role is responsible for supporting the end-to-end administration of General Insurance policies, ensuring accuracy, compliance, and customer satisfaction. The position covers policy issuance, renewals, endorsements, cancellations, and receipting, while maintaining service standards through precise documentation and responsive customer support.

Job Responsibilites

  • Issuance of new business, renewal, endorsement and cancellation transactions for all lines of General Insurance
  • Performing receipting for all lines of General Insurance
  • Maintain service standards to customers by ensuring the accuracy of policy documentation
  • Manage policy documentation and related administrative duties
  • Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
  • Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
  • Undertake any other duties as may be assigned

Job Requirements

  • Minimum Diploma/Advanced/Higher/Graduate Diploma in any field
  • At least 2 Year(s) of working experience in the related field is required for this position
  • Experience in GI Insurance and with AS400 knowledge would be preferred
  • Able to work in a fast and diverse environment
  • Meticulous with an eye on detail

Job Type: Contract

Contract length: 12 months

Pay: Up to RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Application Question(s):

  • Are you Malaysian citizen?
  • How many experience in Insurance industry?

Education:

  • Diploma/Advanced Diploma (Preferred)

Work Location: In person

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