Insurance Business Operation Executive

1 week ago

Johor Bahru, Johor, Malaysia TG Human Resource Services Sdn. Bhd. Full time

The Insurance Business Operations role focuses on managing end-to-end processes for General Insurance policies, including issuance of new business, renewals, endorsements, and cancellations. The position ensures accuracy and compliance in policy documentation, handles receipts, and provides responsive support to customer care, intermediaries, and internal stakeholders. Additionally, the role involves administrative tasks, system enhancement initiatives, and participation in User Acceptance Testing to improve operational efficiency. Candidates should possess strong attention to detail, adaptability in a fast-paced environment, and preferably have experience in General Insurance operations and AS400 systems

Key Responsibilities:

  • Issuance of new business, renewal, endorsement and cancellation transactions for all lines of General Insurance
  • Performing receipt for all lines of General Insurance
  • Maintain service standards to customers by ensuring the accuracy of policy documentation
  • Manage policy documentation and related administrative duties
  • Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders
  • Initiate and support system enhancements and User Acceptance Testing to improve efficiency and effectiveness of the department's work processes
  • Undertake any other duties as may be assigned

Qualifications:

  • Minimum Diploma/Advanced/Higher/Graduate Diploma in any field
  • At least 2 Year(s) of working experience in the related field is required for this position
  • Experience in GI Insurance and with AS400 knowledge would be preferred
  • Able to work in a fast and diverse environment
  • Meticulous with an eye on detail

Job Type: Contract

Contract length: 12 months

Pay: Up to RM10,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your expected salary?
  • Are you okay with a 1-year contract role?

Experience:

  • General Insurance: 1 year (Required)

Work Location: In person

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