Business Office Executive

2 weeks ago

Johor Bahru, Johor, Malaysia AP GLENN Full time 38,400 - 72,000 per year

Business Office Executive (Data Analytics & Pricing) | 5 days | Taman Nusa Indah, Iskandar Puteri Johor

Position: Business Office Executive (Data Analytics & Pricing)

Company background: Healthcare Service Provider

Salary range: MYR3,200 – MYR6,000

Working location: Iskandar Puteri Johor

Working day Mon - Fri

Working hours 8am to 6pm

To support the Business Office in billing operations, data compilation, and reporting to ensure accuracy, timeliness, and compliance. To assist in consolidating financial and operational data for performance analysis and reporting to management.

Job Responsibilities

  1. To perform daily billing, verification, and receipting tasks accurately and in accordance with SOPs.

  2. To assist in preparing financial and operational reports for review by the Assistant Manager and Manager.

  3. To extract, clean, and compile data from HIS and other systems for monthly reporting.

  4. Prepare estimated cost breakdowns for common procedures based on historical bills, market surveys, MMA codes, and prevailing market practices.

  5. To support preparation of revenue, collection, and ageing reports on a timely basis.

  6. To verify and validate data accuracy before report submission.

  7. To assist in monitoring and resolving unbilled cases or discrepancies in patient accounts.

  8. To coordinate with Finance and Credit Control on collection and reconciliation matters.

  9. To ensure documentation completeness for billing, refunds, and insurance claims.

  10. To maintain data confidentiality and compliance with hospital financial policies.

  11. To participate in process improvement and data automation initiatives.

  12. To assist in audit preparation by providing supporting data and documentation.

  13. To maintain proper filing and organization of billing and data records.

  14. To update and monitor KPIs or dashboards for the Business Office and Data Analytics unit.

  15. To communicate effectively with internal teams to resolve billing-related queries.

  16. To ensure timeliness and accuracy in daily and monthly reporting deliverables.

  17. To assist in compiling management reports for operational and financial analysis.

  18. To maintain a high standard of professionalism and service excellence.

  19. To support departmental projects or assignments as directed by superiors.

  20. To continuously enhance technical and analytical skills through training.

  21. To perform any other duties as assigned by the Assistant Manager or Business Office Manager.

Job Requirements

· Minimum 1–3 years of experience in hospital billing, finance, actuarial science or data analytics.

· Diploma or Bachelor's Degree in Accounting, Finance, Business Administration, Data Analytics, or related field

· Knowledge of hospital billing and reporting systems, data accuracy, and reconciliation processes.

· Good analytical, communication, and teamwork skills; proficiency in Excel and basic data visualization tools.

Job Type: Full-time

Pay: RM3, RM6,000.00 per month

Work Location: In person

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