Customer Service

3 days ago


Seri Kembangan, Selangor, Malaysia GD EXPRESS SDN BHD Full time

Key Responsibilities:

· Customer Interaction: Greet all incoming calls professionally and answer a timely manner.

· Order Management: Process and key in all orders using the Customer Service and Traffic Control system efficiently.

· Dispatch Coordination: Arrange pick-up orders and coordinate with relevant couriers for timely dispatch.

· Shipment Reception: Receive and log Lodge-In shipments from customers accurately.

· Tracing and Follow-Up: Enter tracing details into the Intranet system and ensure all tracing tasks are performed promptly, with regular customer updates until issues are resolved.

· Pre-Alert Handling: Arrange and follow up on all pre-alerts until issues are resolved.

· Reverse Charge Requests: Manage and follow up on reverse charge requests until resolved.

· Problem Shipments: Coordinate with shippers to resolve issues related to problem shipments.

· Reporting: Complete all required reports for management or relevant department timely, including daily cash and credit collection reports.

· Office Maintenance: Ensure the customer service area is tidy and clean, and manage filing efficiently.

Qualifications:

· SPM or Diploma qualification with a minimum of 1 year of experience in the courier service industry preferred.

· Excellent interpersonal and communication skills, proficient in computer applications.

· Ability to work independently with minimal supervision, under pressure, and in a multitasking environment.

Please contact Ms Norzulaiha at / for further information

Job Type: Permanent

Pay: From RM1,700.00 per month

Benefits:

  • Health insurance
  • Parental leave
  • Professional development

Work Location: In person


  • Customer Service

    1 week ago


    Seri Kembangan, Selangor, Malaysia TONG AND JACK (SG WAY) SDN. BHD. Full time

    RequirementsGood communication skills in English and Bahasa Malaysia; ability to speak Mandarin or other languages is a plusMinimum SPM; Diploma or higher preferredFresh graduates are encouraged to applyAt least 1–2 years of experience in administrative or customer service work is an advantageExperience in pawn broking, jewelry, or retail industry is...


  • Seri Kembangan, Selangor, Malaysia AFFIN BANK Full time

    Create the future with Affin ​​You too can make a difference.We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.You will be responsible for welcoming customers, providing...

  • Customer Service

    1 day ago


    Seri Kembangan, Selangor, Malaysia Global Precision Sales & Services Full time

    Job ResponsibilitiesGreet patient and attending them according to their needs.Make sure all facilities in the office are in good condition.Carry out administrative duties:Ordering supplies, calling & receiving phone callsPrepare weekly and monthly report.Overdue Payment, Inventory, Patient Record, Courier RecordProcess daily IN/OUT items/parcels including...


  • Seri Kembangan, Selangor, Malaysia GHHS Healthcare Sdn Bhd Full time

    Assist customers at the front desk, including registration and general enquiriesHandle phone calls, emails, and walk-in enquiries professionallyProvide accurate information on services, packages, and promotionsCoordinate appointments and follow-ups with relevant departmentsManage customer feedback and escalate issues when necessaryEnsure the reception area...


  • Seri Kembangan, Selangor, Malaysia Nature Farm Enterprise Sdn Bhd Full time

    Responsibilities:· Provide general administrative and clerical support including mailing, scanning and copying· Taking orders, preparing delivery order, checking purchase order from customers and issuing invoice· Perform data entry· Assist in resolving any administrative problems· Answer enquiries, receive customers' complaints and coordinates with...

  • Service Engineer

    7 days ago


    Seri Kembangan, Selangor, Malaysia Agensi Pekerjaan Two95 International SDN. BHD. Full time

    Job Summary:The Services Engineer (Power) will be responsible for on-site installation, commissioning, preventive maintenance, and troubleshooting of data center power systems, particularly UPS, PDU, and Busway installations. The role ensures operational reliability and performance of deployed power solutions.Key Responsibilities:· Install, test, and...


  • Seri Kembangan, Selangor, Malaysia JM Automation Solution Sdn Bhd Full time

    Position : Service & Application Engineer/TechnicianJob DescriptionDesign & customize electronic & electrical system and control circuit drawingsPerform repair, installation, testing, commissioning or troubleshooting of equipment at workshop or customer's siteFacilitate and resolve customers' technical and quality issues up to closure with proactive and...

  • Service Technician

    1 week ago


    Seri Kembangan, Selangor, Malaysia -07ff-4220-9d34-1464d30f5439 Full time

    Attend to breakdown and conduct preventive maintenance serviceWork according to schedule as assigned by schedulerManage installation, repair, preventive maintenance and test tasksTroubleshoots and resolves errors or technical problems & determine proper solutionsPrepare timely and detailed service reports for customers and internal useFollow all company's...


  • Seri Kembangan, Selangor, Malaysia IMT Scientific Resources Sdn Bhd Full time

    We are laboratory equipment company and looking for professional sales person who able to communicate well with high level client such as Professor, Doctor, Manager and etc. Attractive commission and sales target incentive will be given.Responsibilities:Provide key support in service coordination, customer support services, sales and marketing and group...


  • Seri Kembangan, Selangor, Malaysia Stream Environment Full time

    Responsibilities:What You'll DoConduct maintenance and servicing of AWCS installations, ensuring optimal system performanceManage supplier relationships and procurement for maintenance materials and sub-contractorsLiaise with customers to ensure satisfaction and address maintenance concerns promptlyParticipate in service tender negotiations, warranty...