Parts Executive

3 hours ago

Johor Bahru, Johor, Malaysia Haier Electrical Appliances (M) Sdn Bhd Full time 40,000 - 60,000 per year
Job Description:

Parts Order Fulfillment:

  • Process & manage all parts orders from service partners are fulfilled timely or within/exceeding target.
  • Monitor & manage pending orders daily, follow-up until fulfillment.
  • Parts cannibalization - Dismantle parts from scrapping units  (C Stock) and convert into parts inventory.

Defective & Good Parts Management:

  • Process & manage defective parts & good parts returned from service partners, perform verifications & posting in Service system. Ensure service partners return defective parts & good parts on timely basis.
  • Monitor pending parts return from service partners daily. Follow-up & send reminders to service partners for parts not received more than 30 days.
  • Handle defective parts scrapping & Management approval, monthly basis. Posting in Service system.
  • Check & verify good parts return from service partners, posting in Service system & allocate in Inventory rack as Inventory.
  • Issue invoice to bill service partners for parts discrepancy.
  • Handle & process parts quality claims from service partners, cash sales parts quality claims & accessory quality claims from Sales for dealer's stock sets.
  • Monthly report.

Parts Stock Count:

  • Perform parts stock count on monthly basis or as required.
  • Stock count report.

Parts Cash Sale:

  • Handle & process parts sales transactions & issue receipt.
  • Coordinate for parts delivery to parts purchaser by courier service.
  • Ensure no monetary discrepancy.
Job Requirements:
  • Minimum SPM /STPM/ or equivalent in any field.
  • 1-2 year(s) of working experience in related field.
  • Team player, good communication skill, good interpersonal skill, reliable & independent, multitasking, computer knowledge in Microsoft Word and Excel.

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