senior sales executive

2 weeks ago

Ipoh, Perak, Malaysia HOTEL CASUARINA@MERU Full time 60,000 - 120,000 per year

Key Responsibilities:

· Sales Development

o Execute sales action plans outlined in the hotel's sales strategy.

o Identify and target potential clients through cold call, networking, and market research.

o Develop and maintain strong relationships with assigned and other key accounts.

o Conduct daily sales visits, initiate site inspections, and arrange familiarization trips for potential clients.

o Generate new business leads and convert them into confirmed bookings.

o Prepare and deliver sales presentations and proposals to clients.

· Client Management

o Handle client inquiries, provide quotations, and conduct follow-ups.

o Ensure excellent customer service before, during, and after client events or stays.

o Maintain up-to-date client records in database.

· Revenue & Targets

o Meet or exceed monthly and annual sales targets set by management.

o Promote upselling and cross-selling of hotel services

o Monitor market trends and competitor activity to identify new opportunities.

o Participate in sales meetings, pre/post-conference briefings, and contribute ideas for revenue and service improvement.

· Coordination & Communication

o Coordinate closely with internal departments to ensure seamless service delivery. Collaborate with operations, front office, and banquet teams to ensure client satisfaction.

o Represent the hotel at trade shows and networking events related to assigned markets, reporting market trends and insights.

o Assist with marketing initiatives and promotional campaigns.

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