IT Support

3 days ago

Shah Alam, Selangor, Malaysia GAINS Education Group Sdn Bhd Full time 24,000 - 36,000 per year

Duties

  • Monitoring and maintaining networks and servers.
  • Upgrading, installing and configuring new hardware and software to meet company objectives
  • Implementing security protocols and procedures to prevent potential threats.
  • Creating user accounts and performing access control.
  • Performing diagnostic tests and debugging procedures to optimize computer systems.
  • Documenting processes, as well as backing up and archiving data.
  • Developing data retrieval and recovery procedures.
  • Designing and implementing efficient end-user feedback and error reporting systems.
  • Supervising and mentoring IT department employees, as well as providing IT support.
  • Keeping up to date with advancements and best practices in IT administration.

Requirements:

· Bachelor's degree in computer science, information technology, information systems, or similar.

· Applicable professional qualification.

· At least two years' experience in a similar role.

· Extensive experience with IT systems, networks, and related technologies.

· Solid knowledge of best practices in IT administration and system security.

· Exceptional leadership, organizational, and time management skills.

· Strong analytical and problem-solving skills.

· Excellent interpersonal and communication skills.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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