Mall Operation Executive

2 days ago

Johor Bahru, Johor, Malaysia SKS SOUTHERN SDN BHD Full time 40,000 - 80,000 per year

Operational Excellence

  • To ensure that the operations achieve optimum performance and efficiency through the appointed outsource vendors and in-house operations team.
  • Practicing a long-term asset maintenance plan to ensure that the building is kept in shape as new.
  • Ensure the Shopping Mall is secure, safe and well maintained.
  • General liaison contacts for the daily operational Shopping Mall matters.
  • Manage the outsourced services e.g. Housekeeping, Waste Management, Carpark & Security.
  • To prepare report which includes update on operational matters.
  • To do any Ad-Hoc assignment from time to time as and when required by the Management and any relevant Ad-Hoc / Admin Task.
  • Ensure compliance with the requirements of local regulations and all other relevant statutory regulations and guidelines, as well as all relevant company group policies and procedures.
  • Control and monitor the set up and move out process at common area in order to meet our standard.
  • Daily check the atmosphere and ambience in the Shopping Mall to meet our standard.
  • Handle the incident and complain concerning the common area and handle the insurance claim and execute the reinstatement the damaged assets.
  • Support and work closely with Fit-Out Department concerning move-in and move-out tenants.
  • Daily monitor the outsource staff performance.
  • Ensure tenants/customer get relevant service related to operation in due time, example: by means of following up response time on tenants/customer enquiries.

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