SBS Global Employee Services Support Hub Supervisor
5 days ago
The Support Hub Supervisor will build and lead a team that serves as the first point of contact for employees while also acting as an escalation layer between the analysts and the Tier 2 COEs for complex issues requiring knowledge of Hire to Retire (H2R) processes, integrations and systems. Systems include, but are not limited to, Dayforce, Oracle HCM and UKG, as well as case management platforms (ServiceNow) and related tools. This role will drive operational excellence through Service Level Agreement (SLA) compliance, knowledge base and article maintenance and continuous improvement initiatives, while also ensuring technical rigor in troubleshooting, testing and system stabilization. The Supervisor will establish scalable processes for global coverage across NOAM, EMEAI and APAC. This position requires a strong blend of service leadership, technical knowledge and process optimization skills to deliver a world-class support model and exceptional employee experience.
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Kuala Lumpur, Kuala Lumpur, Malaysia Sherwin-Williams Full timeJOB DESCRIPTIONThe Support Hub Supervisor will build and lead a team that serves as the first point of contact for employees while also acting as an escalation layer between the analysts and the Tier 2 COEs for complex issues requiring knowledge of Hire to Retire (H2R) processes, integrations and systems. Systems include, but are not limited to, Dayforce,...
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Kuala Lumpur, Kuala Lumpur, Malaysia iFAST Global Hub AI Sdn Bhd Full time 60,000 - 90,000 per yearSince 2000, iFAST Corporation is a global digital banking and wealth management platform which constantly remind ourselves that our company's mission is to help investors around the world to invest globally and profitably. Our business strategies and solutions for our partners and clients begin with this mission statement in mind. We are located in...
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Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Malaysia Sdn. Bhd. Full time 80,000 - 120,000 per yearProfessional ServicesKuala Lumpur,MalaysiaDescription Consultant, CVR Services Solutions HubAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their...
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Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time 60,000 - 80,000 per yearConsultant, CVR Services Solutions HubAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.As the leading...
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Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time 60,000 - 120,000 per yearTechnical Support Consultant, CVR Services Solutions HubAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at...
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Manager, CVR Services Solutions Hub
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Malaysia Sdn. Bhd. Full time 90,000 - 120,000 per yearProfessional ServicesKuala Lumpur,MalaysiaDescription Manager, CVR Services Solutions HubAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their...
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Manager, CVR Services Solutions Hub
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time 120,000 - 180,000 per yearManager, CVR Services Solutions HubAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.As the leading...
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Service Desk Support
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full timeAbout UsHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...
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Delivery Hub Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time 120,000 - 240,000 per yearAbout Us:At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.As the leading provider of agentic digital experience...
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Delivery Hub Manager
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sitecore Full time 120,000 - 200,000 per yearDescription Delivery Hub Manager About Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world's most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the...
