Sales Executive

About the role

This is an exciting opportunity to join Oriental Fastech Manufacturing Sdn Bhd as a Sales Executive. You will be responsible for driving sales growth and building strong relationships with our customers in the Bukit Minyak Penang area. This is a full-time position, offering excellent career development opportunities within a dynamic manufacturing company.

POSITION TITLE : Sales Executive

DEPARTMENT : Sales & Customer Service

REPORTING TO : Business Development Manager

RESPONSIBILITIES

Customer Relationship Management

· Maintain and develop strong business relationships with existing customers in the metal manufacturing sector.

· Act as the primary contact for customer inquiries, complaints, and after-sales support.

Sales Development & Target Achievement

· Achieve assigned sales targets and contribute to overall company revenue growth.

· Prepare and present proposals, quotations, and product information to potential clients.

· Identify cross-selling and upselling opportunities within existing accounts.

Market & Business Development

· Identify and approach new customers, markets, and industries relevant to the company's metal products and capabilities.

· Conduct regular market analysis to understand competitors, pricing trends, and customer needs.

Coordination with Internal Departments

· Work closely with the production, engineering, and planning teams to ensure customer requirements are feasible and met within deadlines.

· Liaise with the quality department to address product quality concerns and customer feedback.

Sales Administration

· Maintain accurate sales records, customer databases, and pipeline reports in CRM/ERP systems.

· Prepare monthly sales performance reports for management review.

· Trade Shows & Promotional Activities

· Participate in exhibitions, trade shows, and customer visits to promote company products and capabilities.

· Support marketing activities such as product launches and campaigns.

ACADEMIC / SKILL / EXPERIENCE REQUIREMENTS

· Education: Diploma or Degree in Business Administration, Marketing, Mechanical Engineering, or related field.

· Experience: Fresh Graduation or 2–5 years in sales, preferably in metal manufacturing or industrial products.

Skills:

· Strong negotiation and communication skills.

· Knowledge of metal fabrication processes, materials, and applications.

· Proficiency in MS Office and CRM systems.

· Ability to work independently and travel when required.

LANGUAGE REQUIREMENTS

· Malay: Fluent for domestic customer interactions.

· English: Strong proficiency for business correspondence, presentations, and international communication.

What we offer

At Oriental Fastech Manufacturing Sdn Bhd, we provide a supportive and inclusive work environment, with opportunities for career advancement and ongoing training and development. We also offer a competitive remuneration package, including a base salary, commissions, and attractive benefits such as medical coverage and performance-based bonuses.

About us

Oriental Fastech Manufacturing Sdn Bhd is a leading manufacturer of high-quality industrial products, serving customers across various industries. With over 20 years of experience, we are committed to innovation, excellence, and delivering exceptional value to our clients. Our company culture is built on teamwork, integrity, and a passion for continuous improvement.

If you are excited by this opportunity and believe you have the skills and experience to excel as our Sales Executive, we encourage you to apply now.