mortgage and sales consultant

2 weeks ago

Subang Jaya Selangor, Malaysia W Empire Sdn Bhd Full time 50,000 - 100,000 per year

Join us as our professional Mortgage and sales consultant. We help clients make smart financial decisions—whether it's protecting their loved ones or financing their dream home. We're now expanding our team of Mortgage Consultants to support the growing demand and provide top-tier home financing solutions. This full-time role is based in Subang Jaya and is responsible for providing high-quality mortgage and sales advisory services to our diverse client base.

Key Responsibilities

  • Receive leads from our sales and marketing teams and proactively contact potential customers through phone calls and text messaging to introduce our financial advisory services.
  • Engage customers in meaningful conversations to understand their financial requirements and educate them about the benefits of our loan application assistance.
  • Provide personalized recommendations to customers, highlighting the most suitable loan options based on their financial circumstances.
  • Guide customers through the loan application process, assisting them in completing necessary forms and gathering required documentation.
  • Maintain accurate and up-to-date customer records and sales activities in our CRM system.
  • Meet or exceed monthly sales targets, including revenue goals, conversion rates, and customer satisfaction metrics.
  • Participate in regular sales training sessions and professional development opportunities to enhance knowledge and sales techniques.

Key Skills & Qualities

· Client Advisory: Guide clients through the mortgage selection process, helping them secure their dream homes

· Financial Analysis: Assess clients' financial situations to recommend optimal mortgage solutions

· Product Knowledge: Stay updated on competitive mortgage products across banks and insurance providers

· Relationship Building: Develop and maintain relationships with property agents, banks, and clients

Qualifications

  • Experience: Previous experience in a sales-oriented role, particularly within the real estate industry, is preferred.
  • Education: Candidates with SPM/Diploma/Degree in any field.
  • Licensing: A valid real estate license is an added advantage.
  • Negotiation: Excellent negotiation skills are crucial for closing deals effectively and advocating for a client's best interests.
  • Communication: Strong verbal and written communication skills are essential for building rapport with clients, presenting properties, and drafting contracts.
  • Interpersonal skills: Able to build and nurture long-term client relationships is a key indicator of success.
  • Time management: Must be organized and able to manage multiple properties and clients simultaneously to meet deadlines.
  • Problem-solving: The capacity to handle objections and find mutually agreeable solutions is vital for overcoming challenges.
  • Technology proficiency: Familiarity with CRM (Customer Relationship Management) software, online listing services, and other digital marketing tools is now a necessity.

Perks & Benefits

  • Monthly salary is RM2,500 to RM3,000.
  • Commission is up to RM6,000 to over RM10,000, depending on successful property sales closures.
  • Working hours is flexible - 5.5 days a week.
  • Casual dress code.
  • Regular team activities.
  • Company trips
  • Personal leave
  • Personal development opportunities

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