Key Account Manager

1 week ago

Johor Bahru, Johor, Malaysia Talent Recruit Full time


Job description:

Company Background:

We are representing our client, leader in supply chain and logistics solutions. they specializes in warehouse operations, distribution, and innovative supply chain services, helping businesses improve efficiency and performance

Job Responsibilities:

  • Serve as the primary point of contact and trusted advisor for a portfolio of key accounts.
  • Develop and maintain strong, multi-level relationships within client organizations, from operational contacts to senior executives.
  • Create and execute strategic account plans (quarterly/annually) to achieve retention goals and identify growth opportunities.
  • Conduct in-depth analysis of client supply chains, identifying pain points, inefficiencies, and opportunities for improvement.
  • Collaborate with internal teams (Operations, Freight, Warehousing, Customs, and IT) to architect comprehensive and cost-effective logistics solutions.
  • Develop and present compelling business proposals, value propositions, and financial models to clients. Solutions may include a mix of services such as international freight forwarding (Air/Sea), contract logistics, warehousing & distribution, last-mile delivery, and customs brokerage.
  • Drive revenue and profitability growth within your account portfolio through upselling and cross-selling of our service offerings.
  • Lead commercial negotiations for contract renewals, new service agreements, and pricing reviews.
  • Monitor, analyze, and report on key performance indicators (KPIs) such as service level agreements (SLAs), profitability, and customer satisfaction. Implement corrective action plans as needed.
  • Act as the "voice of the customer" internally, ensuring client requirements are understood and service delivery meets or exceeds expectations.
  • Oversee the seamless implementation and onboarding process for new solutions and services.
  • Proactively manage and resolve any service escalations, ensuring timely and effective communication with the client.

Job Requirements:

  • Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • A minimum of 3-5 years of experience in the logistics or supply chain industry.
  • Proven track record in a client-facing role such as Key Account Management, Business Development, or a Commercial role, with demonstrable success in managing and growing large, complex accounts.
  • In-depth knowledge of the Malaysian logistics landscape, including freight forwarding, contract logistics, customs regulations, and transportation networks.
  • Experience in designing and selling integrated logistics solutions is highly preferred.

Consultant In-Charge:

Balqis | balqis

Only shortlisted candidate will be notified.


  • Key Account Manager

    1 week ago

    Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Job description: Company Background: We are representing our client, leader in supply chain and logistics solutions. they specializes in warehouse operations, distribution, and innovative supply chain services, helping businesses improve efficiency and performance Job Responsibilities:Serve as the primary point of contact and trusted advisor for a portfolio...

  • Key Account Manager

    1 week ago

    Johor Bahru, Johor, Malaysia Agensi Pekerjaan Talent Recruit Sdn Bhd Full time

    Company Background:We are representing our client, leader in supply chain and logistics solutions. they specializes in warehouse operations, distribution, and innovative supply chain services.Job Responsibilities:Serve as the primary point of contact and trusted advisor for a portfolio of key accounts.Develop and maintain strong, multi-level relationships...

  • Key Account Manager

    1 day ago

    Johor Bahru, Johor, Malaysia SF INTERNATIONAL Full time

    Job Description:Strategic Account Management:• Manage a range of key clients, building and maintaining strong, multi-layered relationships internally, ensuring understanding of client needs, and ensuring service delivery meets or exceeds expectations.• Proactively manage and resolve any service upgrade issues, ensuring timely and effective communication...

  • Key Account Manager

    5 days ago

    Johor Bahru, Johor, Malaysia ESCATEC Full time

    Ref30DepartmentSalesLocationJohor Bahru - J1, Malaysia, Johor Bahru - J2, MalaysiaEmployment typeFull-timeSalaryCompetitiveClosing date30/11/2025DescriptionAbout UsWe specialize in designing and manufacturing high-grade electronics and electro-mechanical solutions for disruptive Industrial, Medical, and Transportation OEMs. With a commitment to innovation...

  • Key Account Manager

    1 week ago

    Johor Bahru, Johor, Malaysia Agensi Pekerjaan PERSOL Malaysia Sdn. Bhd. Full time

    Job Descriptions:1. Strategic Account Management:- Serve as the primary point of contact and trusted advisor for a portfolio of key accounts.- Develop and maintain strong, multi-level relationships within client organizations, from operational contacts to senior executives.- Create and execute strategic account plans (quarterly/annually) to achieve retention...

  • accountant/accounts manager

    1 day ago

    Johor Bahru, Johor, Malaysia International Workplace Consulting Pte Ltd Full time

    NEW YEAR NEW CAREER OPPORTUNITYOur client is a leading oil & gas machining specialist in Southeast Asia, operating from a 90,000 sq ft state-of-the-art facility in Kulai, Johor. With a strong international footprint and a reputation for engineering excellence, the company continues to expand across multiple industries and markets.They are looking for an...

  • Manager Accounts

    2 weeks ago

    Johor Bahru, Johor, Malaysia Netherlands Maritime University College Full time 100,000 - 120,000 per year

    GENERALTo assist the accountant/ Accounts Manager in planning, developing system and procedures according to the company business model and policies and compliance with the accounting standard and statutory requirement and providing sufficient financial information to the board/ management to enable them to make effective and efficient decision making.KEY...

  • Manager, Account

    1 week ago

    Johor Bahru, Johor, Malaysia -69ab-4e55-8963-d998768c15e9 Full time

    It's never been a more exciting time to join Vistra.At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.But progress only...

  • Account Manager

    2 weeks ago

    Johor Bahru, Johor, Malaysia Maxis Full time 30,000 - 60,000 per year

    Are you ready to get ahead in your career?We want to empower you to turn your ambitions into achievements.We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.To realise...

  • Assistant Manager, Account

    1 week ago

    Johor Bahru, Johor, Malaysia -69ab-4e55-8963-d998768c15e9 Full time

    It's never been a more exciting time to join Vistra. At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.But progress only...