Sales Account Manager

2 days ago


George Town, Penang, Malaysia Smart Screen Asia Full time 63,000 - 78,600 per year

Key Responsibilities

  • Develop and execute strategic account plans to achieve sales targets and expand market share.
  • Manage a portfolio of existing clients and build long-term relationships to drive retention and growth.
  • Identify new business opportunities within assigned territories or market segments.
  • Present and promote IT solutions such as software, cloud services, infrastructure, networking, and cybersecurity solutions.
  • Prepare sales proposals, quotations, and tender submissions in line with company policies.
  • Collaborate with technical teams to deliver tailored solutions and product demonstrations.
  • Lead contract negotiations, close deals, and ensure smooth handover to project and support teams.
  • Monitor market trends, competitor activities, and customer needs to identify sales strategies.
  • Maintain accurate sales forecasts, customer records, and sales reports in CRM systems.
  • Deliver high levels of customer satisfaction through proactive account management.
  • Participate in industry events, trade shows, and networking activities to promote the company's offerings.

Requirements

Education & Experience:

  • Bachelor's degree in Business, Marketing, Information Technology, or related field.
  • Minimum 3–5 years of sales or account management experience in the IT industry.
  • Proven track record of meeting or exceeding sales targets.

Skills & Competencies:

  • Strong knowledge of IT solutions (cloud, networking, software, cybersecurity, data centre, etc.).
  • Excellent communication, negotiation, and presentation skills.
  • Ability to understand technical concepts and translate them into business value.
  • Strong business acumen with strategic thinking capabilities.
  • Proficient in CRM software and Microsoft Office applications.
  • Result-oriented, self-driven, and able to work independently with minimal supervision.

Job Type: Permanent

Pay: RM5, RM6,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person



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