Sales Account Manager
2 days ago
Key Responsibilities
- Develop and execute strategic account plans to achieve sales targets and expand market share.
- Manage a portfolio of existing clients and build long-term relationships to drive retention and growth.
- Identify new business opportunities within assigned territories or market segments.
- Present and promote IT solutions such as software, cloud services, infrastructure, networking, and cybersecurity solutions.
- Prepare sales proposals, quotations, and tender submissions in line with company policies.
- Collaborate with technical teams to deliver tailored solutions and product demonstrations.
- Lead contract negotiations, close deals, and ensure smooth handover to project and support teams.
- Monitor market trends, competitor activities, and customer needs to identify sales strategies.
- Maintain accurate sales forecasts, customer records, and sales reports in CRM systems.
- Deliver high levels of customer satisfaction through proactive account management.
- Participate in industry events, trade shows, and networking activities to promote the company's offerings.
Requirements
Education & Experience:
- Bachelor's degree in Business, Marketing, Information Technology, or related field.
- Minimum 3–5 years of sales or account management experience in the IT industry.
- Proven track record of meeting or exceeding sales targets.
Skills & Competencies:
- Strong knowledge of IT solutions (cloud, networking, software, cybersecurity, data centre, etc.).
- Excellent communication, negotiation, and presentation skills.
- Ability to understand technical concepts and translate them into business value.
- Strong business acumen with strategic thinking capabilities.
- Proficient in CRM software and Microsoft Office applications.
- Result-oriented, self-driven, and able to work independently with minimal supervision.
Job Type: Permanent
Pay: RM5, RM6,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person
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