clinic assistant(bandar baru uda)

1 day ago

Johor Bahru, Johor, Malaysia Medcare Healthcare Services Sdn Bhd Full time 7,200 - 24,000 per year

Maintain a professional approach to work including the provision of quality customer service.

· Greet patients and help them feel comfortable in the medical practice

· Carry out reception duties at the front counter

· Able to apply basic patient care

· Prepare and dispense medications

· Assist Doctor during consultation and clinical procedures (where applicable)

· Ensure accuracy of clinical data entry into the computer system

· Handle all transactions including payments and ensure proper documentation

· Perform basic test on patients (eg administering urine test, vision test, etc.)

  • Provide professional support to Doctor and administration staff to ensure cohesive and effective service provision.

  • Maintain open and effective communication with customers and all staff plus external services providers.

  • Provide clinical chair-side assistance to Doctor.

  • Customer orientated services - ensuring clients are treated in a manner which respects their cultural beliefs.

  • Ensure accurate clinic record charting on Doctor Assists System

  • Maintain the smooth running of the clinical surgeries by maintaining clinic stock control, clinic chairs and other equipment.

  • Ensure safe use and maintenance of the clinic equipment according to the guidelines, advising the Doctor/HR & Admin team on the condition of the equipment.

  • Contribute to the implementation and continuous improvement of quality activity programs.

  • Assist other clinic staff in efficient patient throughput in meeting daily targets by assisting the Doctor.

  • Adherence to the Occupational Health & Safety (OSHA) policy with issues identified and reported appropriately.

  • Health Promotion - participate in oral health promotion and education to patients and parents in a clinical setting.

  • Training and Development - demonstrate a willingness to undertake and complete continuing professional education especially in the clinical.

  • Quality: to Identify and make recommendations on opportunities to improve processes, workplace health and safety, quality and service delivery outcomes within the clinic.

· Demonstrate an understanding and seek to continually improve standards within the clinic environment.

  • Accountable for own performance and continually seeking to improve own practice standards.

· Any other duties as directed by the Doctor and/or Clinic General Manager/Company representative.

Job Type: Full-time

Pay: RM1, RM2,000.00 per month

Education:

  • STM/STPM (Preferred)

Experience:

  • Clinical Assistant: 1 year (Preferred)

Work Location: In person

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