Quality Assurance

1 day ago

Petaling Jaya, Selangor, Malaysia Loob Holding Sdn Bhd Full time 40,000 - 80,000 per year

Job Responsibilities:

  • Conduct regular QA audits across Tealive outlets in West Malaysia to assess food safety, hygiene, quality and operational compliance.
  • Deliver clear feedback and improvement recommendations to outlet teams and collaborate with Operations to implement corrective actions.
  • Perform quality inspections and testing for incoming and outgoing products to ensure compliance with HACCP standards and internal specifications.
  • Support operations and quality teams in tracking, documenting, and reporting quality performance
  • Investigate product complaints and food quality issues, ensuring proper root cause analysis, documentation, and timely closure.
  • Maintain and update complaint, non-conformance, and inspection procedures, including corrective and preventive action records.
  • Provide training and guidance to other
  • departments on systems, policies, procedures, and quality standards.
  • Monitor risk management activities and analyze recurring issues for escalation to management and product development.

Qualifications:

  • Candidate must possess at least Professional Certificate, Diploma/Advance/Higher/Graduate Diploma, Bachelor's degree/ Post Graduate Diploma/Professional Degree in Food Technology/Nutrition/Dietetics, or equivalent

Experiences:

  • Minimum two (2) years of working experience in the related field is required for this position
  • Experienced in F&B is an added advantage

Skills & Knowledge:

  • Fluent in English and Malay (spoken & written)
  • Superb computer competence, including database management
  • Knowledge of HACCP, quality assurance terminology, methods, and tools
  • Analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version control practices and defect management practice

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