Head of workday administration

1 day ago

Penang, Malaysia Frencken Full time 90,000 - 120,000 per year

About us

At Frencken, we are driving a global HR transformation under the "One Frencken" vision, supported by the implementation of Workday across our worldwide operations. We are now intent to lay a solid foundation for the next stage of our digital HR journey through expanding and enhancing our Workday platform in collaboration with our functional partners worldwide.

This role will be leading our HRIS team and playing a pivotal role in scaling Workday's potential across the group and increasing our HRIS' customer-centric maturity.

As we expand our capabilities, we are seeking a Head of Workday Administration to deepen our core expertise and drive continuous improvement across our Workday landscape.

Role purpose

The Head of Workday Administration will play a key role in the day-to-day administration and support of Workday in the Frencken environment. This role leads a team to support the global HR functions on business process improvements and elevate the user experience on Workday.

You will be part of a highly collaborative HRIS team, serving as the lead and subject matter expert on Workday support, particularly on core HCM module experience, working closely with the respective HR stakeholders worldwide to ensure smooth operations and ongoing optimization of the platform.

Key responsibilities

  • Serve as the primary administrator for Workday, especially on Core HCM module, supporting system configuration, business processes, security, and data.
  • Collaborate with external consultant in driving improvements and efficiency on applicable areas in Workday.
  • Develop the team through transfer of knowledge and best-practice. Building the right support structure with compatible talents.
  • Put in place a process to manage the operation efficiently with recurring operational report to the stakeholders.
  • Ensure data accuracy and integrity through regular troubleshooting, mass updates, and audits.
  • Support the implementation of new features and Workday releases to minimize any disruption to operations and streamline adoption.
  • Document system changes and oversee SOPs updates, where applicable.
  • Provide the appropriate support for issues escalated by superusers or HR teams.
  • Support the rollout of new functionality or Workday modules as part of Frencken's HR roadmap, where applicable.

Qualifications & Experience

  • Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field.
  • Minimum of 5 years hands-on Workday HCM module experience required.
  • Experience in managing or supporting tickets relating to Workday.
  • Solid understanding of Workday business processes, configuration, security, and core data objects.
  • Experience with Workday integrations and/or reporting tools such as calculated fields or dashboarding is a must.
  • Proven experience supporting global or regional HR operations in a matrix environment.
  • Familiar with other Workday modules such as Compensation, Advance Compensation, Absence, Expense, Recruiting, Learning, or Time Tracking is a advantage.

Why Join Us

At Frencken, you'll be part of a collaborative and forward-thinking HRIS team shaping the next phase of our digital HR transformation. If you're passionate about leveraging technology to drive efficiency, user experience, and global alignment , we'd love to have you lead our Workday journey.

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