Customer Service Executive

1 day ago


Johor Bahru, Johor, Malaysia International Bearings (KL) Sdn Bhd Full time 30,000 - 60,000 per year
Key Responsibilities:
  • Attend to customer enquiries in-person and over the phone in a professional manner.
  • Promote and sell bearings and mechanical-related products.
  • Process sales orders, arrange deliveries, and coordinate with customers and forwarders.
  • Handle payments, ensure credit control, and address customer feedback.
  • Compile and relay customer issues to the sales team for follow-up.
Requirements:
  • SPM/STPM/Diploma in any field.
  • At least 1 year of customer service experience (fresh grads welcome).
  • Able to converse in Mandarin to liaise with Mandarin-speaking customers.
  • Detail-oriented, disciplined, and customer-focused.
  • Own transport and willing to work in Johor.


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