Hotel Reception

5 days ago

George Town, Penang, Malaysia Bistonomy Consepts Sdn Bhd Full time

A hotel receptionist job description includes welcoming guests, managing check-ins and check-outs, handling reservations, and processing payments. Key duties also involve answering phones, addressing guest inquiries and complaints, and performing administrative tasks like record-keeping and coordinating with other hotel staff. Core responsibilities

  • Guest services: Greet guests, check them in and out, provide keys, and ensure a positive and comfortable stay.
  • Reservations: Manage all reservations and cancellations received by phone, email, or online booking systems.
  • Guest communication: Answer phone calls, respond to inquiries, take messages, and provide information about the hotel and local attractions.
  • Financial management: Process payments, handle cash, verify credit card information, and prepare guest bills.

Job Type: Full-time

Pay: RM2, RM3,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Ability to commute/relocate:

  • George Town: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • front office: 1 year (Required)

Language:

  • English and Chinese (Required)

Work Location: In person

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