Sales Executive

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia ELSE Kuala Lumpur Full time 30,000 - 60,000 per year

Job description:

Job title : Sales Coordinator

Department : Sales & Marketing Department

Report to : Director of Sales

About Us

Locally rooted but globally connected, the Else brand is conceptualised as a modern-day sanctuary and a platform for well-heeled travellers to discover and appreciate the local culture, complemented

with word-class service and execution.

Located in the centre of Kuala Lumpur's creative-cultural core, the Else mind-set is about taking a distinct and differentiated approach to hospitality, one where every experience is personalised, thoughtfully crafted, and delivered with sincerity by an incredibly capable team.

Job Description

As Sales & Events Coordinator or Sales & Events Executive, you will play a pivotal role in supporting the hotel's sales and event efforts. Your primary responsibility will be to assist the sales team in managing enquiries and coordinating sales activities to drive revenue growth. You will work closely with the sales team, guests, and various departments within the hotel to ensure efficient and seamless reservation processes and exceptional guest experiences.

Duties & Responsibilities:

Sales/Events

  • Provide telephone and email support for Sales department and respond to all enquiries quickly in a timely, clear, and professional manner.
  • Sending / liaising / corresponds with clients on Sales enquiries– rates, event spaces, packages.
  • Support Sales department administrative tasks including correspondence, preparing reports, agendas, notes, and minute of meetings.
  • Create and maintain guest profiles, contact and additional necessary database in CRM.
  • Assist Director of Sales with preparation of contracts, proposals, and/or addendums.
  • Assist and coordinate with other departments, especially F&B team to execute all events & meetings in an efficient manner.
  • Manage all event spaces by ensuring accurate event information is collected and entered in shared Event or Marketing timeline file.
  • Gather materials and assemble information packages – corporate gifts, promotional materials.
  • Assist in performing hotel site inspections with potential clients.
  • Meet with clients in the absence of Director of Sales to convey details effectively and professionally to the clientele.
  • Complete additional projects or work tasks as assigned by Director of Sales.

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