Customer Service Mandarin

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Net2Source (N2S) Full time


Job Opening: Customer Support Executive (Mandarin)


Shift:
9 hours per day (Rotational shifts may apply)


Location:
Kuala Lumpur

Job Responsibilities:

  • Provide excellent customer service support in Mandarin via chat, email, or phone.
  • Handle customer inquiries, complaints, and feedback professionally.
  • Maintain accurate records of customer interactions.
  • Collaborate with internal teams to resolve issues efficiently.

Requirements:

  • Proficiency in Mandarin (spoken and written).
  • Good command of English.
  • Strong communication and problem-solving skills.
  • Prior customer service experience is a plus.

Benefits:

  • Medical insurance coverage.
  • Paid leaves and other perks.

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