TikTok Ecommerce Manager

2 weeks ago

Kapar, Selangor, Malaysia DESINCE SDN BHD Full time 80,000 - 150,000 per year

WHO ARE WE ?

Desince Sdn. Bhd. was founded in 2016 with a strong desire to provide the best resources to the e-commerce industry. We continuously improve and innovate to deliver a futuristic shopping experience to our consumer groups.

After years of development, Desince is now one of the leading e-commerce players in Malaysia — and we are committed to ongoing growth and contribution in the industry.

WHAT WE SELL?

Full range of fashion related products ranging from men's to women's, from formal wear to casual wear.

EMPLOYEES

staff

COMPANY REWARDS

"Top Orders 2022 in Fashion Category in Lazada" - February 2023

"Top 3 Sidec ECM 2024, 2nd Runner Up " - May 2024

"The CHAMPION for Top E-Commerce Merchant 2025 award organised by Sidec"

JOB SUMMARY

Lead Desince's TikTok Livestream and Video operations. Manage hosts and content creators to achieve sales targets through engaging content, data analysis, and strong team training.

JOB DESCRIPTION

  1. Livestream Sales Strategy:

  2. Develop and execute TikTok Live plans to achieve daily and monthly sales targets.

  3. Plan show scripts, product storytelling, and engagement tactics for each session.

  4. Monitor livestream performance in real time and take action to improve conversion rates.

  5. Team Management & Coaching:

  6. Lead and mentor TikTok hosts and content creators.

  7. Conduct regular training on hosting skills, camera presence, and sales techniques.

  8. Content Direction & Production:

  9. Oversee creation of high-performing TikTok videos aligned with brand tone and sales objectives.

  10. Repurpose top live moments into short videos to boost visibility and engagement.

  11. Work with the creative team to maintain consistent visual standards.

  12. Collaboration & Reporting

  13. Collaborate with E-Commerce and Product teams to plan campaigns and product highlights.

  14. Provide management with regular performance reports and improvement plans.

  15. Support management with ad-hoc projects or initiatives to achieve company goals.

  16. Data & Optimization

  17. Track and analyze key performance metrics such as conversion rate, engagement rate, and content ROI.

  18. Identify insights and opportunities from performance data to enhance future content strategies.
  19. Apply data-driven improvements to livestream and video planning.

REQUIREMENTS

  • Minimum 2 years of experience in TikTok Live or video content management.
  • Strong leadership, communication, and analytical skills.

WORKING DAYS & HOURS

  • 6 days a week (alternate Saturdays)
  • 9:00 AM – 5:30 PM (1-hour lunch break)
  • Sunday is a rest day

BENEFITS

  • Additional leave
  • Free parking
  • 15% staff discount on Desince products
  • Insurance & medical coverage (including panel clinic)
  • Medical benefits
  • EPF / SOCSO / EIS / PCB
  • Monthly lunch gathering treat
  • Company trips & staff activities
  • Annual salary increment
  • Yearly bonus
  • Company-provided laptop and necessary devices
  • Positive company culture and supportive working environment
  • Opportunities to grow and build a long-term career with us

Job Types: Full-time, Permanent

Pay: RM5, RM10,000.00 per month

Work Location: In person

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