assistant manager
2 weeks ago
Full job description
An Assistant Operations Manager in Food and Beverage (F&B) typically assists the Operations Manager in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of the F&B department. This role involves managing staff, maintaining service quality, and contributing to financial goals within budgeted guidelines. Here's a more detailed breakdown of the responsibilities:Key Responsibilities:
- Assisting in Daily Operations:Supporting the Operations Manager in overseeing all aspects of F&B operations, including dining outlets, bars, and banquet services.
- Ensuring Exceptional Guest Experiences:Focusing on creating memorable and positive dining experiences for all guests.
- Managing Staff:Leading and motivating F&B staff, ensuring optimal manning levels, and providing coaching and guidance for their development.
- Maintaining Service Standards:Ensuring high standards of service quality and food hygiene, adhering to operating procedures and health and safety regulations.
- Contributing to Financial Goals:Collaborating with team to achieve revenue, cost control, and other financial targets.
- Inventory and Ordering:Managing beverage and food orders, ensuring adequate stock levels, and maintaining points of sale to meet targets.
- Menu Development and Marketing:Participating in menu planning, identifying customer needs, and supporting marketing initiatives to drive sales.
- Compliance and Reporting:Ensuring compliance with all relevant regulations and providing reports on sales, feedback, and productivity.
Key Skills and Qualifications:
- Experience: Prior experience in a managerial role, preferably in a 1 year restaurant setting.
- Leadership and Communication: Strong leadership, communication, and interpersonal skills.
- Knowledge of F&B Operations: Familiarity with drink recipes, beverage service standards, and general F&B operations.
- Financial Acumen: Understanding of budgets, operating statements, and payroll reports.
- Customer Service: A commitment to providing exceptional customer service and resolving guest concerns.
- Education: A degree or diploma in Hospitality, Business, or a related field.
Job Types: Full-time, Permanent
Pay: RM1900 - RM2,500.00 per month
Benefits:
- Free parking
- Meal allowance
- Opportunities for promotion
- Professional development
Work Location: Taman Mount Austin
Job Type: Full-time
Pay: RM1, RM2,200.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
Work Location: In person
Expected Start Date: 11/27/2025
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